Jacquelin Escobedo
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Ollie's Bargain Outlet
10.2024 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Cashier
Boot Barn
11.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Hostess
Denny's
02.2022 - 11.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Holmes High School
6500 Ingram Rd 06-2024
Skills
- Reliability and punctuality
- Patience and composure
- Time management
- Attention to detail
- Multitasking and organization
- Customer assistance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Ollie's Bargain Outlet
10.2024 - Current
Cashier
Boot Barn
11.2023 - 11.2024
Hostess
Denny's
02.2022 - 11.2022
High School Diploma -
Holmes High School
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