Jacquelin Galan
Atlanta,GA
Summary
Objective: To wok for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goals while achieving my personal goals.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Midcarolina Pediatrics
10.2018 - 08.2023
- Created new patient charts and scanned documentation before and after appointments.
- Collected deductibles and copays to post money to patient accounts.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed Vital signs
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Medical Records
- Referrals
Customer Service Representative
Circle K
06.2018 - 09.2018
- Assisted customers with store and product complaints.
- Expressed appreciation and invited customers to return to the store.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Receptionist
Martinez & Associates, LLC.
04.2015 - 12.2017
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Responded to telephone inquiries from clients, vendors and the public.
- Welcomed guests and clients in an upbeat and friendly manner.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Maintained reception area clean and neat to provide visitors with a positive impression of the company.
Medical Assistant
Clinica Materna Infantil 2
01.2010 - 02.2014
- Cleaned and disinfected chairs and equipment according to facility policy.
- Promoted personal and co-worker safety.
- Reviewed patient reports for accuracy before release.
- Answered appointment calls.
- Ordered and received disposable supplies and created SAP purchase orders.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Sterilized medical equipment after each procedure.
- Measured and monitored patient vital signs.
- Measured and monitored patient EKGs.
- Phlebotomy
- Give injections
Education
Medical Assistant - Medical Assistant
Everest Institute - Atlanta Downtown
Atlanta, GA2009
High School Diploma - High School
Franklin K Lane High School
Brooklyn, NY2007
Skills
- Quick learner
- Positive learning process
- Computer proficient
- Excellent communication
- Time management skills
- File/records maintenance
- Bilingual in English/Spanish
- Proficiency in multi tasking
- Financial records and processing
- Customer Service
- Translating Documents
Affiliations
The Village Center 2014-2016
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Midcarolina Pediatrics
10.2018 - 08.2023
Customer Service Representative
Circle K
06.2018 - 09.2018
Receptionist
Martinez & Associates, LLC.
04.2015 - 12.2017
Medical Assistant
Clinica Materna Infantil 2
01.2010 - 02.2014
Medical Assistant - Medical Assistant
Everest Institute - Atlanta Downtown
High School Diploma - High School
Franklin K Lane High School