Jacquelin Guereca
Hereford,TX
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in operational efficiency and employee training. Proven track record in enhancing productivity and maintaining high sanitation standards. Adept at multitasking, ensuring compliance with health regulations, and fostering a welcoming environment while achieving business objectives.
Overview
4
4
years of professional experience
Work History
Boxer
Cargill
Friona, TX
10.2025 - Current
- Collaborated with team members to streamline workflow processes.
- Ensured cleanliness and organization of work area to enhance operational efficiency.
- Monitored product quality during packaging to ensure compliance with standards.
Certified Swing Manager
McDonald's
Hereford, TX
04.2023 - Current
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Facilitated smooth transitions between shifts by thoroughly reviewing staffing plans and communicating any changes promptly to incoming managers.
- Developed daily goals for the team that aligned with overall business objectives, increasing productivity levels.
- Trained crew members on how to perform tasks correctly.
- Maintained high cleanliness standards, resulting in positive health inspections and a welcoming environment for customers.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Employee
Sugar Mamas Ice Cream Parlor
Hereford, TX
09.2022 - 04.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
- Maintained cleanliness and organization of serving and seating areas, promoting welcoming environment.
Education
High School Diploma -
Hereford High School
Hereford, TX05.2023
Skills
- Food safety
- Operational efficiency
- Health and safety regulations
- Employee training
- Quality controls
- Shift oversight
- Reliable and responsible
- Multitasking Abilities
- Sanitation standards
- Quality assurance
- Scheduling expertise
- Adaptability and flexibility
- Money handling
- Product verification
- Teamwork and collaboration
- Attention to detail
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Boxer
Cargill
10.2025 - Current
Certified Swing Manager
McDonald's
04.2023 - Current
Employee
Sugar Mamas Ice Cream Parlor
09.2022 - 04.2023
High School Diploma -
Hereford High School