Jacquelin Inoa
Davenport
Summary
Results-driven QA Lab Technician with extensive experience at PepsiCo, specializing in quality control and process improvement. Proven ability to enhance compliance through effective data analysis and team collaboration. Skilled in training staff on safety protocols and maintaining high standards in laboratory operations, ensuring product integrity and operational efficiency.
Overview
25
25
years of professional experience
Work History
QC Inspector II
DMC
Orlando
09.2025 - Current
- Conducted regular inspections of materials and products for quality assurance, using, Micrometers, Calipers, Thread & Pin Gauges, Surface Plates and Height Gauges for validation.
- Implemented corrective actions to improve product quality and reduce defects.
- Collaborated with production teams to identify and resolve quality issues.
- Trained new inspectors on proper use of equipment, tools, techniques, and inspection methods.
- Collaborated with production team to develop strategies for improving product quality.
QA Lab Techinician
Florida's Natural Growers
Lake Wales
02.2025 - Current
- Conducted routine tests on citrus products for quality assurance.
- Prepared samples for analysis following standard operating procedures.
- Recorded test results accurately in laboratory information management system.
- Assisted in inventory management of laboratory supplies and reagents.
- Processed specimens following established protocols to identify mold, while adhering to strict safety standards.
- Performing holds of products when a deviation of the process has occurred.
- Inspecting and swabbing production lines after CIP and sanitation.
- Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
- Assisted in the development and maintenance of laboratory SOPs, improving process efficiency and consistency.
Qa LAb Technincian/Batcher
PepsiCo
Kissimmee
02.2021 - 11.2024
- Inspecting and swabbing production lines after CIP and sanitation.
- Performing holds on products when out of compliance.
- Monitored ingredient quality to ensure compliance with standards.
- Collaborated with team members to coordinate production schedules.
- Recorded batch production data accurately for inventory tracking.
- Maintained laboratory equipment ensuring proper functionality and cleanliness.
- Recorded and analyzed test results using laboratory information management systems.
- Assisted in training new staff on laboratory procedures and safety protocols.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
Manufacturing Technician
Vishay Ultrasource
Nashua
09.2017 - 11.2020
- Operated manufacturing equipment to produce thin film circuits for defense and aircraft equipment.
- Conducted quality inspections on finished products to ensure compliance with zero-defect standards.
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Followed safety protocols and clearance policy from the government.
- Used hand tools, power tools and measurement devices to perform production operations.
Medical Device Assembler
Vascular Technology Inc.
Nashua
05.2014 - 01.2017
- Assembled endovascular medical devices, following safety and quality standards.
- Inspected completed assemblies for defects prior to shipment.
- Calibrated medical device parts with precision instruments.
- Identified and reported defects in materials or components promptly.
- Assisted in training new assemblers on assembly processes and procedures.
- Assembled medical devices using hand tools, power tools and automated equipment.
Sales Supervisor/Outbound Sales Agent
BHD Bank
Santo Domingo Pueblo
02.2001 - 10.2007
- Supervised daily sales operations and ensured team productivity.
- Trained and mentored new sales staff on customer engagement techniques.
- Conducted regular team meetings to discuss performance and strategies.
- Developed sales schedules to align with business objectives and promotions.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Created monthly reports on sales performance and presented them to upper management.
- Responsible for the team's payroll and commission pay.
- Maintained accurate records of onboarding progress and employee feedback.
- Maintained employee records, including contracts, benefits information, performance reviews and other related documents.
Education
Certificate of Technical Studies - Human Resources Essentials
Cornell University
Ithaca, NY04-2023
High School Diploma -
CEPID
Dominican Republic09-1999
Associate of Arts - Accounting Techincian
CEPID
Dominican Republic09-1999
BBA - Management And Organizational Leadership
Umass Global
CaliforniaSkills
- Data analysis
- Quality control
- Inventory management
- Process improvement
- Training and mentoring
- Problem solving
- Time management
- Safety adherence
- Effective communication
- Critical thinking proficiency
- Quality assurance
- Supply chain operations
- OSHA guidelines
- Good manufacturing practices
- Team collaboration
- Team building and motivation
- Six sigma methodology
- Root cause analysis
- Performance analysis
- Employee engagement
- Hiring and onboarding
- Resource allocation
- Staff development
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
QC Inspector II
DMC
09.2025 - Current
QA Lab Techinician
Florida's Natural Growers
02.2025 - Current
Qa LAb Technincian/Batcher
PepsiCo
02.2021 - 11.2024
Manufacturing Technician
Vishay Ultrasource
09.2017 - 11.2020
Medical Device Assembler
Vascular Technology Inc.
05.2014 - 01.2017
Sales Supervisor/Outbound Sales Agent
BHD Bank
02.2001 - 10.2007
Certificate of Technical Studies - Human Resources Essentials
Cornell University
High School Diploma -
CEPID
Associate of Arts - Accounting Techincian
CEPID
BBA - Management And Organizational Leadership
Umass Global