Jacquelina French-Boodie
Laurel,MD
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing departmental operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Microsoft Word, PowerPoint, Excel. The ability to manage multiple tasks in pressured environment. Strong oral and written communication skills. Exceptional versatility and adaptability. Dedication and drive as hard-working individual. Team-inspired leader, identified as integral component to successful group-oriented initiatives
Overview
17
17
years of professional experience
Work History
Administrative Support Coordinator
Luminis Health Doctor's Community Medical Center
03.2022 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Created presentations and other materials to support organizational activities.
- Developed and implemented organizational systems to streamline daily operations.
- Collaborated in timely processing of billing and accounts receivables.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Completed bi-weekly payroll for 200 employees.
- Organized meetings for various departments and coordinated availability of conference rooms for participants.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Food and Nutrition Supervisor
Doctor's Community Hospital
11.2018 - 03.2022
- Supervise and train front line staff with day to day activities such as Patient tray line service, Cafeteria, Deli service and Cashiers
- Effectively maintain patient and guest satisfaction
- Ensure safe work environment throughout kitchen, cafeteria and common areas
- Assist new employees with on boarding into department's operating system (Health Streams, User Logins,)
- Maintain scheduling and work assignment
- Insert new employees, menu items and pricing into POS system
- Create labels and signs using Microsoft document
- Submit floor stocks, patient count, nourishment, and department cost on excel documents for budgeting
- Properly categorize and submit invoices to accounts payable for processing
- Order pick-up for sensitive office material for off-site storage
- Generate, track, receive and maintain office supply, employee care and patient care
- Track and Maintain cash drops and deposit; ensure safe accuracy and balance.
Lead Cook
Laurel Regional Hospital
01.2015 - 12.2018
- Comply with standardized recipes and production sheets; consults production sheets for thawing and doing advance preparation
- Possess knowledge and assures safe serving/handling temperatures for hot and cold food
- Knowledge of and ensures compliance with HACCP principles
- Practice FIFO (first in, first out) principle when obtaining stock/ingredients from storeroom, coolers or freezers
- Receive deliveries in absence of receiver
- Demonstrate cost effectiveness as evidenced through efficient use of materials
- Evaluate leftovers and plans for use; labels, dates and stores leftovers properly
- Assist with ordering, purchasing, receiving multiple orders daily
- Assist weekly inventory on all perishable and nonperishable.
Kitchen Supervisor
Washington Hospital Center
01.2014 - 01.2015
- Ensure safe working environment throughout department for all kitchen staff by enforcing safety guidelines
- Monitor employee productivity and provides suggestions for increased service or productivity
- Supervises day to day activities of subordinates and assigns responsibility for specified work or functional activities
- Communicate policies to subordinates, gives work directions, resolves problems, assists in preparing schedules and sets deadlines to ensure timely completion of work and training
- Read menus, estimate food requirements, check production, and keep records in order to accurately plan production requirements and requisition supplies and equipment
- Selected recipes per menu cycle, prepare bakery items, receiving, inventory
- Prepare meals for customers requiring special diets
- Knowledge of and ensures compliance with HACCP principles.
Lead Cook
Inova-Compass/Morrison Company, Falls Church
01.2013 - 01.2014
- Prepare foods for hot and cold tally lunch and dinner to serve special dietary needs patients; serving 2,500 patients Prepare foods for Dining on Call (DOC) patients
- Meal tickets made to order; serving 5,000 patients Prepare and maintain Wok station to serve hospital guest and doctors
- Maintain temperature logs for walk in cooler and freezer
- Prepare food Doctors; serving breakfast and lunch
- Prepare food for three cafeterias; serving whole hospital and guest
- Maintain sanitary stations and formulas.
Financial Coordinator
Inova Healthcare Systems, Falls Church
06.2009 - 06.2012
- Verify patient insurance for pre operative surgery(s) & imagining procedures
- Correct patient demographics and insurance information
- Obtain pre authorization(s)for imagining procedures and Inpatient/Outpatient surgery(s)
- Effectively maintaining 200 accounts per week
- Quantify correct CPT codes (procedures) and ICD-9 (diagnosis) for billing health insurance, third parties and/or patient
- Generate financial statements for Charity patients & financial estimates for self pay and patients with health insurance
Banquet Manager
Fairfield Inn by Marriott
01.2007 - 01.2008
- Planned and supervised all banquet activities
- Ensure timely and accurate room sets and service staff is prepared and organized
- Maintained labor costing daily to ensure efficiency
- Maintained budgeted operating expense levels
- Requisition supplies when needed and maintaining adequate level of inventory
- Ensured compliance with relevant regulatory employment rules and standards
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Resolved guest complaints quickly and efficiently
- Collaborated on hiring and termination decisions with management
- Prepared and maintained inventory records
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Offered enthusiastic and personable service to all customers.
Education
Bachelors - Food Service Management
Johnson & Wales University
Charlotte, NC05.2007
Associates - Applied Science of Culinary Arts
Johnson & Wales University
Norfolk, VA05.2005
Skills
- Self Motivator
- Microsoft Office
- Attention to Detail
- Innovator Team Player
- Commitment to excellence
- Strong ability to adapt to change
- Excellent problem solving and communication skills
- Exceptional at time management
- Strong ability to improvise with moment's notice
- Excellent with working against deadline and reaching goals
- Views challenge as opportunity to grow
- Calendar Management
- Cost reduction and budgeting
- Tech-savvy
- Presentation design
- Payroll and budgeting
Timeline
Administrative Support Coordinator
Luminis Health Doctor's Community Medical Center
03.2022 - Current
Food and Nutrition Supervisor
Doctor's Community Hospital
11.2018 - 03.2022
Lead Cook
Laurel Regional Hospital
01.2015 - 12.2018
Kitchen Supervisor
Washington Hospital Center
01.2014 - 01.2015
Lead Cook
Inova-Compass/Morrison Company, Falls Church
01.2013 - 01.2014
Financial Coordinator
Inova Healthcare Systems, Falls Church
06.2009 - 06.2012
Banquet Manager
Fairfield Inn by Marriott
01.2007 - 01.2008
Bachelors - Food Service Management
Johnson & Wales University
Associates - Applied Science of Culinary Arts
Johnson & Wales University
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