Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacquelin A Ramirez

Miami,FL

Summary

Astute, tenacious, and highly accomplished executive, with more than one decade of exemplifying management and leadership distinctions in directing overall aspects of retail management. Armed with verifiable success in the areas of sales operations, organizational administration, and business development. Equipped with metric-driven decision-making capabilities that successfully penetrate new territory/client base, capture market share, and accelerate revenue growth. Thrive at identifying and resolving complex challenges, complemented with proven track record of success in generating bottom-line results and performance toward attainment of goals and objectives. Well-versed in providing hands-on leadership in motivating, training, and coaching employees to meet high performance standards.

Overview

15
15
years of professional experience
1
1
Certification

Work History

ACO-District Manager

Panda Express
01.2021 - Current
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Supervised 10 locations to enforce high-quality standards of operation. Food Safety Training.
  • Optimized team performance with newly implemented sales and merchandising procedures.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Regional Sales Manager

Televisa SA De CV
07.2017 - 08.2021
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Finalized sales contracts with high-value customers.
  • Attended industry conferences and shows to stay up-to-date with market trends and customer needs.
  • Executed successful marketing campaigns to generate new business and expand customer base.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Executed successful promotional events and trade shows.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns, growing between 5 and 7% in sales each year.
  • Developed and managed budgets to confirm proper use of resources and maximize profitability.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Senior Territory Manager

Banco Azteca
01.2009 - 04.2016
  • Managed 50 stores in assigned territory.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Implemented systems and procedures to increase sales.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

AWARDS AND HONORS

  • Most Profitable Region 1st of Year, 2014, 2015, 2016
  • Overall Best Territory Sales Increase, 2014, 2015,2016

Education

MBA - Business

Universidad Del Valle De Mexico
Mexico City
06.2008

Skills

  • Service-oriented
  • Strong work ethic
  • Passion for customer satisfaction
  • Proven cost-control expert
  • Conflict resolution techniques
  • Results-oriented
  • Business operations expertise
  • Marketing and advertising

Certification

Food Safety Certification (2022)

HACCP Certification (2019)


Timeline

ACO-District Manager

Panda Express
01.2021 - Current

Regional Sales Manager

Televisa SA De CV
07.2017 - 08.2021

Senior Territory Manager

Banco Azteca
01.2009 - 04.2016

MBA - Business

Universidad Del Valle De Mexico
Jacquelin A Ramirez