Jacqueline Boone

• Led one-on-one behavior therapy sessions to enhance patient outcomes. Oversaw trials and data collection processes to inform intervention strategies. Engaged in training, team meetings, and client observations to ensure comprehensive care. Cultivated professional relationships with patients while upholding ethical standards. Implemented ABA therapy methodologies to drive therapeutic success.

• Directed daily operations of tasting room and vineyard to enhance customer experience. Cultivated strong customer relations and organized engaging events. Evaluated and developed staff performance through training and supervision. Oversaw wine club and online sales initiatives. Recruited, trained, and scheduled staff to optimize service delivery. Managed retail and supply inventory to ensure product availability. Collaborated with wine educators and production teams to elevate tasting room staff's sales capabilities. Coordinated educational programs to enhance wine knowledge. Aligned sales strategies with production and inventory levels. Managed purchasing and vendor relationships to streamline operations. Supervised financial transactions and ensured accurate sales reporting. Motivated staff to achieve sales targets through incentive programs. Analyzed performance metrics to drive sales improvements. Oversaw fulfillment processes for wine club and non-club customers. Developed newsletters and maintained an active social media presence. Updated website content and engaged with mailing list effectively. Monitored market trends to inform strategic decisions.

• Oversaw office administration to optimize operational efficiency. Directed wine club management initiatives to boost customer loyalty. Executed data entry processes for shipping and inventory control. Led advertising and marketing strategies across social media channels. Coordinated entry into competitions and fostered relationships with competitors. Managed employee recruitment, supervision, and training to build a strong team. Collaborated closely with owner and winemaker to enhance customer education on wines and winemaking. Championed sales and hospitality efforts, increasing wine club memberships. Organized and merchandised products effectively at tasting room and events. Supervised POS system operations to ensure seamless customer transactions.

Supervised daily restaurant operations to ensure exceptional service quality and customer satisfaction. Trained and mentored staff on best practices for food safety and hygiene compliance. Implemented new inventory management procedures to reduce waste and optimize stock levels. Developed staff schedules to enhance workflow efficiency and meet peak service demands.

• Achieved high levels of customer satisfaction through effective food and beverage service management. Streamlined inventory management processes, resulting in timely order fulfillment. Provided strategic updates to owner/operator to inform decision-making. Executed efficient supply runs to Costco, enhancing operational efficiency. Maintained rigorous cleanliness standards, contributing to a positive customer environment. Optimized profit management through diligent oversight of business deposits.

• Achieved high levels of customer satisfaction through effective sales and inventory management. Improved operational efficiency by maintaining organized and clean workspaces. Enhanced transaction accuracy by proficiently operating the point-of-sale system. Increased wine club memberships through targeted customer education. Streamlined band deposit processes to ensure timely handling of funds.

• Achieved improved animal welfare through the implementation of effective walking, feeding, and grooming practices. Contributed to successful surgical outcomes by preparing and assisting in procedures. Elevated office and building presentation through dedicated cleaning and maintenance efforts. Streamlined surgical pack organization and sterilization, resulting in timely surgeries.