JACQUELINE A. GROSS
Oakland,CA
Summary
Seasoned Payroll Specialist with vast knowledge of preparing and submitting payroll-related reports. Comfortable with maintaining confidential and sensitive employee information to comply with payroll policies and procedures. Aptitude for problem-solving and thinks outside box to find creative solutions.
Overview
30
30
years of professional experience
Work History
Payroll Specialist/Blank Assistant 3
University of California, Berkeley Regional Services, SHARE Region
01.2015 - Current
- Provide payroll support for academic units in a regional environment for 600+ faculty, staff, and students across 20 units in the College of Letters and Science
- Work with of both current and legacy UC Berkeley systems (Service Now, UCPath, OTPRS, HCM) in order to process transactions impacting pay
- Adjust time cards in Kronos (CalTime) as needed
- Provide high levels of customer service to maintain good relationships
- Analyze and provide solutions for both payroll and non-payroll related cases and tasks requested by employees and departments
- Work with the SHARE Region team (HR Partners, HR Gens, HRIS staff) to ensure proper pay run and record updates
- Working knowledge of current labor contracts, particularly PPSM, CX, IX, and BX
Booth Coordinator
Holzheimer’s Distribution
01.2006 - Current
- Act as primary on-site contact during events
- Prepare and submit required paperwork for exhibition space
- Coordinate in-booth autograph signings
- Schedule press interviews for talent
Contractor
Randstad USA
01.2014 - 01.2015
- Provided administrative support to a wide variety of clients, including tech companies and universities
Contractor
American Cancer Society, Inc., CA Division
01.2010 - 01.2012
- Performed maintenance work service requests and maintained warehouse storage areas
- Coordinated meeting material distribution to board members
- Provided administrative support including, focus group transcription prior to division-wide reorganization of services
Contractor
Diversified Personnel
01.2007 - 01.2010
Executive Assistant
Coalition of Essential Schools
01.2003 - 01.2006
Program Associate/Administrative Assistant
World Institute on Disability
01.1995 - 01.2003
Education
Bachelor of Arts - English Literature
Montclair State University
Upper Montclair, NJSkills
- High-level administrative support
- Team Oriented
- Customer service
- Volunteer staff coordination
- Logistics
- Website development
- Payroll policies and procedures
- Microsoft applications
- Time sheet review
- Telephone and email etiquette
- Excellent writing skills
- Payroll processing
Accomplishments
- Consistently received positive performance reviews.
- Collaborated with members of the SHARE Payroll Team in the development of subjects for monthly client office hours and client newsletter.
Personalreference
Mikki Kendall, mikki.kendall@gmail.com
References
- MaryLee Holzheimer, Holzheimer’s Distribution, President, 626-675-9639, otherhigh@aol.com
- Paula Grace, Autodesk, Sr. Learning and Development Consultant, 415-613-6644, paula@pgrace.net
- Roxanne Polk, HR Supervisor, SHARE Region, Berkeley, CA, 510-664-9379, rpolk@berkeley.edu
Additionalbackground
- MS Office (Word, Excel, Outlook, Power Point)
- HTML, CSS, and website development
- Typing speed: 50 wpm
Cycling, Textiles, Writing
Member, FWB (Friends with Bikes) Oakland
Member, Friends of Oakland Public Library
Textiles: garment sewing, knitting, quilting
Publications:
"Simple Treasure," published in Dragon Bike: Fantastical Stores of Bicycling, Feminism, and Dragons, 2020
"Every Breath", published in Our Bodies, Our Bikes, 2015
"Handiwork", published in Luna Station Quarterly, Issue 19, 2014. Reprinted in The Best of Luna Station Quarterly: The First Five Years (2015)
Timeline
Payroll Specialist/Blank Assistant 3
University of California, Berkeley Regional Services, SHARE Region
01.2015 - Current
Contractor
Randstad USA
01.2014 - 01.2015
Contractor
American Cancer Society, Inc., CA Division
01.2010 - 01.2012
Contractor
Diversified Personnel
01.2007 - 01.2010
Booth Coordinator
Holzheimer’s Distribution
01.2006 - Current
Executive Assistant
Coalition of Essential Schools
01.2003 - 01.2006
Program Associate/Administrative Assistant
World Institute on Disability
01.1995 - 01.2003
Bachelor of Arts - English Literature
Montclair State University
Similar Profiles
Makayla HernandezMakayla Hernandez
Publicity Coordinator at KALX- University of California, BerkeleyPublicity Coordinator at KALX- University of California, Berkeley
Paul Daddona, CPC - APaul Daddona, CPC - A
Medical Billing Specialist at University of California, BerkeleyMedical Billing Specialist at University of California, Berkeley
Cecelia ZielkeCecelia Zielke
Graduate Student Instructor at University of California, BerkeleyGraduate Student Instructor at University of California, Berkeley