Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline A. Kohler

King,USA

Summary

Dedicated and enthusiastic individual with a strong organizational skill set, seeking an entry-level role in customer service. Excited to contribute to the team's success in achieving company objectives.

Overview

39
39
years of professional experience

Work History

Small Business Owner

Sweeties Winston Salem
01.2005 - 01.2012
  • Created and implemented marketing plans and effective store strategies to improve sales in a high-end chocolate and gift store.
  • Created store presentations, ideas, and concepts to successfully promote store merchandise.
  • Responsible for the hiring, firing, and management, including scheduling and payroll, of 4 personnel.
  • Built a strong client base through effective promotional marketing.
  • Traveled to a minimum of two trade shows per year and regularly performed market research on the latest trends.
  • Created training manuals and implemented strict store policies and procedures.
  • Managed a $50,000+ annual budget including inventory equity, gross retail sales revenues, and accounts receivable and payable.
  • Created and/or approved visual store displays, prints and multi-media advertising campaigns and developed new marketing strategies to widen customer reach.
  • Managed all daily store operations.
  • Implemented the Sweetie’s Patriot Box Program that generated sales of over 5500 treat boxes to American service members serving in combat theaters in Iraq and Afghanistan
  • Implemented the Purple Heart Box Program that sent over 500 treat Boxes to Walter Reed Medical Center.
  • Owner Sweeties Winston Salem

Vistana Resort at World Gold Village
01.1998 - 01.2001
  • Sales Manager
  • Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team.
  • Successfully increased employee retention by creating a positive work environment.
  • Increased annual sales revenues resort wide
  • Leadership Excellence Award 1999
  • Sales Manager of the Year 2001

Sales Associate

Vistana Resort
01.1994 - 01.1997
  • Successfully assisted customers with product selections and purchases, e-service transactions, and.
  • Achieved daily sales goal by cross selling and promoting additional products and services, and.
  • Built rapport with customers by asking probing questions and utilizing effective listening skills.
  • Tactical Sales Trainer
  • Taught sales skills such as voice inflection supporting mirroring closing benefit and value statements active listening and call control techniques.
  • Monitored customer preferences to determine the focus of sales efforts
  • Developed concise and effective pitch scripts to ensure new sales staff could effectively close the sale
  • Increased sales revenues for my team by 20% per year.
  • Performance Excellence Award 1997

Military Police

US Army
03.1981 - 10.1983
  • Security, at Nuclear Missile Battalion in Hardheim W. Germany
  • Separated due to marriage and pregnancy.
  • Active Reserve: October 1983- March 1987
  • Occupational Specialty 31B (Military Police)

Medical Technician

Central Florida Kidney Center
06.1973 - 02.1981
  • Responsible for Direct Patient care in chronic dialysis unit.
  • OJT: Medical Technician Chronic Hemodialysis

Education

High School -

Floyd E. Kellam High School
Virginia Beach, Va
01.1972

undefined

IFREC School of Real Estate
01.1994

Skills

  • Business operations management
  • Planning and execution
  • Vendor relations
  • Business marketing

Timeline

Small Business Owner

Sweeties Winston Salem
01.2005 - 01.2012

Vistana Resort at World Gold Village
01.1998 - 01.2001

Sales Associate

Vistana Resort
01.1994 - 01.1997

Military Police

US Army
03.1981 - 10.1983

Medical Technician

Central Florida Kidney Center
06.1973 - 02.1981

undefined

IFREC School of Real Estate

High School -

Floyd E. Kellam High School

Similar Profiles

CREATE PROFILE
Jacqueline A. Kohler