Jacqueline Alcala
Food Service/Retail
Las Vegas,NV
Summary
Proficient Shift Manager knowledgeable about working in fast paced environments, money handling and team management. Open to handling all areas of operations. Eager to develop and advance professionally into a position of more opportunity.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Shift Manager
Herbally Grounded
Henderson, NV
04.2019 - Current
- Trained and mentored a number of new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Set overall vision and provided team leadership.
Food Preparation Worker
Bowlology
Las Vegas, NV
09.2021 - 04.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Guaranteed customer satisfaction by quickly delivering orders.
Cashier
Buffalo Wild Wings
Las Vegas, NV
10.2020 - 05.2021
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated over 100 cash register sales for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Silverado High School
Las Vegas, NV 08.2016 - 05.2020
Skills
Flexible and Adaptable
Timeline
Food Preparation Worker
Bowlology
09.2021 - 04.2022
Cashier
Buffalo Wild Wings
10.2020 - 05.2021
Shift Manager
Herbally Grounded
04.2019 - Current
High School Diploma -
Silverado High School
08.2016 - 05.2020
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