JACQUELINE ALFORD
Boston,MA
Summary
Results-driven clinical sales professional with a strong background in product launch and business growth. Demonstrated ability to foster team collaboration and adapt to changing market dynamics. Skilled in strategic planning, account management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
29
29
years of professional experience
Work History
Clinical Science Associate
AMGEN
01.2015 - Current
- Company Overview: Acquired Horizon therapeutics in Oct, 2023
- Responsible for promotion/support of a nitrogen scavenger therapy for Urea Cycle Disorders to metabolic geneticists in all treating clinics within the northeast region: NY, NJ, MA, PA, OH, CT, RI, VT, NH, ME, WV, PR
- Analyze account, territory and regional data to note trends and ensure growth and sales objectives
- Train new HCP staff on disease state and product nuances including physicians, nurses, registered dietitians and genetic counselors
- Engaged with Patient Advocacy outreach to support UCD and rare disease communities; partner with local groups such as NECPAD, Rare New England, NERGG and NORD
- Assist clinical staff to help patients gain access to therapy through disease state knowledge, education on product advantages and differentiation, appropriate patient identification through testing and dose optimization
- Strong partnership with internal matrix colleagues (Patient Services, Market Access, Medical, Marketing and Patient Access) to provide top level support to HCPs and the patient community within the region
- Engaged with Product Marketing and Digital Marketing to compliantly develop outreach collateral
- Recognized as Top Collaborator within the Brand multiple times
- Sales Field Trainer for the Brand since the inception of the role at Horizon
- Acquired Horizon therapeutics in Oct, 2023
Key Account Manager
Actavis
01.2014 - 01.2015
- Company Overview: New England
- Strategic focus on account development and business growth at the System level including Partners Healthcare, Steward, Yale New Haven, Hartford Health, UMass Memorial Healthcare, Baystate Health, Albany Medical Center
- Drive Anti-Infective business by coupling clinical selling with contract pull-through
- Gain access to C-Suite contacts to establish and expand corporate relationships
- Partner closely with overlapping DMs and sales reps to maximize sales growth
- Liaise sales team and internal resources (reimbursement, market access and MSLs) to offer solutions to systems, hospitals and physicians
- Launched a novel gram-negative antibiotic agent to address an FDA-determined area of urgent need
- New England
Territory Business Manager
Durata Therapeutics, Inc.
01.2014 - 12.2014
- Company Overview: Boston, MA
- Launched Dalvance (dalbavancin), an IV antibiotic, for Acute Bacterial Skin and Skin Structure Infections (ABSSSI) within one of the most concentrated academic territories in the country- metro Boston, which includes Mass General, Brigham and Women’s, Tufts, Beth Israel Deaconess, Boston Medical Center, etc
- Successfully spearheaded a cross-functional team effort to gain formulary inclusion of Dalvance at Partners ACO within 4 months of launch
- Led a team of medical and reimbursement colleagues in a targeted approach to patient pathway development at Tufts Medical Center
- Selected by manager to assist teammates in strategic focus within large integrated hospital systems
- Forged strategic alliances with home infusion companies to generate leads and support demand
- Boston, MA
Senior Manager, Marketing & Strategic Partnerships
Isis Parenting
01.2012 - 01.2014
- Company Overview: Boston, MA
- Developed Founding Pediatric Hospital Partnership
- Optimized program sales and increased class attendance
- Drove contracting process with hospital and employer partners
- Developed and expanded referral relationships with three non-partner hospitals in the metro-Boston area
- Expanded Isis to new markets and referral sources
- Developed and augmented relationships with partner hospitals, obstetricians and pediatricians
- Managed all hospital and physician communications in Boston market, including referrals, collateral, outreach meetings and ongoing relationship management
- Developed and launched IsisWorks HR benefits program and secured founding employer partners, including Harvard University, Bristol Myers Squibb, TripAdvisor and Bain & Company
- Boston, MA
Area Business Manager
Scios, Inc.
01.2003 - 01.2005
- Company Overview: A Johnson & Johnson Company, Boston, MA and New England Business Unit
- Responsible for sales and local marketing efforts within New England business unit
- Managed eight Cardiovascular Specialists responsible for over $12 million in sales annually
- Assessed the competencies of the Sales Specialists and focused on improving sales and clinical skills in addition to overall business acumen
- Coordinated activity with regional Scientific Affairs Manager to drive sales and develop advocate speakers
- Developed and implemented the business plan for the Business Unit, including area imperatives, resource management, and sales strategies
- Developed and managed area-wide consulting programs, roundtables and other forums to reach key physicians, nurses and pharmacists
- Increased sales volume over 250% in 2003
- Exceeded all sales goals
- A Johnson & Johnson Company, Boston, MA and New England Business Unit
Cardiovascular Specialist
Scios, Inc.
01.2001 - 01.2003
- Company Overview: A Johnson & Johnson Company, Boston, MA and New England Business Unit
- Responsible for metro Boston territory
- Launched a new product (NATRECOR) and drug class for Acute Decompensated Heart Failure
- Developed product advocates with regional and national influence through superior clinical expertise and salesmanship
- Gained formulary approval and stocking in targeted tertiary care centers
- Highest sales volume within the New England district for 2002 and 2001; volume ranked within top tier of sales force; exceeded sales goals despite significant obstacles for the company and product
- Promoted to sales management
- A Johnson & Johnson Company, Boston, MA and New England Business Unit
Medical Center Representative
COR Therapeutics, Inc.
01.1998 - 01.2001
- Company Overview: Metro Boston, MA
- Responsible for Harvard teaching hospitals
- Launched INTEGRILIN for Acute Coronary Syndromes and Percutaneous Coronary Interventions
- Gained formulary status in all covered accounts
- Exceeded sales of established market leader in the Cardiac Catheterization Lab
- Selected as charter member of National Field Sales Trainers
- Finished initial launch period with third highest sales in the company
- Developed strong relationships with physicians who became key opinion leaders for the company within the region and nationally
- Participated in the initial class of the Management Development program
- Metro Boston, MA
Neuroscience Specialist
Abbott Laboratories
01.1996 - 01.1998
- Company Overview: MetroWest, MA
- Promoted pharmaceutical products to Neurologists and Psychiatrists in the metro Boston and Worcester areas
- Increased market share by coordinating activities to target high volume prescribers
- Exceeded sales targets and goals
- Instituted product protocols in major accounts to increase utilization
- Promoted to Regional Field Trainer
- Overcame two potential generic conversions
- MetroWest, MA
Education
Bachelor of Science - Business Management
University of Buffalo
Certification - Certified Health Coach
Institute of Integrative Nutrition
Skills
Clinical Sales
Navigation of Integrated Networks
Account Management/ Relationship Builder
Strategic Focus/ Business Development
Collaboration within Matrix Environment
Buy-Bill Experience
Sales Training and Management
Timeline
Clinical Science Associate
AMGEN
01.2015 - Current
Key Account Manager
Actavis
01.2014 - 01.2015
Territory Business Manager
Durata Therapeutics, Inc.
01.2014 - 12.2014
Senior Manager, Marketing & Strategic Partnerships
Isis Parenting
01.2012 - 01.2014
Area Business Manager
Scios, Inc.
01.2003 - 01.2005
Cardiovascular Specialist
Scios, Inc.
01.2001 - 01.2003
Medical Center Representative
COR Therapeutics, Inc.
01.1998 - 01.2001
Neuroscience Specialist
Abbott Laboratories
01.1996 - 01.1998
Bachelor of Science - Business Management
University of Buffalo
Certification - Certified Health Coach
Institute of Integrative Nutrition
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