Jacqueline Allen

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.

Streamlined lunch service by efficiently organizing serving stations.

• Provided friendly, attentive service to ensure a positive dining experience for all students.
• Implemented efficient food prep methods, reducing wait times during the lunch rush.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.