Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Jacqueline Amezcua

Long Beach,CA

Summary

Customer service representative with over seven years' experience in telephone and face-to-face customer service. Experience with sales, troubleshooting, tech support, and customer care. Knowledgeable with customer service software, handling customer complaints, and maintaining a positive and friendly disposition. Hoping to use my wealth of experience to attain employment in a customer service role.

Work History

Quality control, packing and inventory

Sony Logistics
Carson

Cashier and customer care representative

Bixby Beauty Supply
Long Beach

LAX Ambassador

Los Angeles

Education

High School Graduate -

Jordan High

Associate in child development -

Long Beach City College

Skills

  • Appointment Scheduling
  • Account updating
  • Document Control
  • Credit card payment processing
  • Customer Engagement
  • Problem-Solving
  • Excellent Communication
  • Passenger Assistance
  • Adaptable under pressure
  • Baggage Handling Procedures
  • Special Needs Assistance

Languages

English
Full Professional
Spanish
Full Professional

References

References available upon request.

Timeline

Quality control, packing and inventory

Sony Logistics

Cashier and customer care representative

Bixby Beauty Supply

LAX Ambassador

High School Graduate -

Jordan High

Associate in child development -

Long Beach City College
Jacqueline Amezcua