Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Arambula

Dallas,TX

Summary

Friendly Dental Assistant building strong relationships with patients, colleagues and providing quality support during dental procedures. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and dedicated to practice growth and stability. Also a reliable hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Dental Assistant

Midtown Family Dentistry
Dallas, TX
08.2023 - Current
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Fabricated temporary crowns or bridges
  • able to pack cord
  • apply matrix bands and wedge
  • scan with the ITERO
  • temporary cement crowns and bridges
  • Applied sealants
  • cleaning on patients with prophy paste
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • assisted on big treatments such as root canals, extractions, crowns, implants

Dental Assistant

dental republic
Dallas, TX
02.2023 - 07.2023
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • assisted doctor during procedures such as, FMD, SRP, OS, implants
  • Took bitewing, periapical, panoramic and prepared for dentists to review.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • took impressions for does patients who need treatment
  • for ortho patients: apply braced, changed ligatures, debond braces, fix bb
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.

Sales Representative

meraki solar
Dallas, TX
08.2022 - 02.2023
  • Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
  • Developed expertise in renewable energy and smart home products to better serve customers' needs and promote products.
  • Leveraged contacts with satisfied customers to generate referrals and new business.
  • Talked with customers about benefits of solar power in comparison with traditional power services.
  • Maintained schedules of appointments with prospective and established customers.
  • Prepared proposals, quotes, contracts and presentations for solar customer review.
  • Prepared proposals, negotiated terms and closed product and service sales.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer Service Agent

Bank of America
El Paso, TX
01.2022 - 07.2022
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Opened new checking, savings and lines of credit for customer accounts.
  • educated customers in their type of accounts
  • Navigated multiple computer systems and applications and utilized search tools to find customer information.
  • Boosted customer satisfaction with knowledgeable answers and fast service for diverse needs.
  • Helped customers complete withdrawals, deposits and transfers as well as open new accounts and obtain balance information.
  • Identified transaction errors when debits and credits did not balance.
  • Performed special services for customers, ordering bank cards and checks.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.

Education

industrial engineer -

01.2023

Skills

  • Equipment Sterilization
  • Dental Radiography
  • Dental Impression
  • Multi-Tasking Strength
  • Procedure Support
  • Team Collaboration
  • Friendly and Outgoing
  • Reliable and punctual
  • Data Entry
  • Patient Education
  • Exceptional customer service

Timeline

Dental Assistant

Midtown Family Dentistry
08.2023 - Current

Dental Assistant

dental republic
02.2023 - 07.2023

Sales Representative

meraki solar
08.2022 - 02.2023

Customer Service Agent

Bank of America
01.2022 - 07.2022

industrial engineer -

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Jacqueline Arambula