Jacqueline Ayeni
WENDELL,NC
Summary
Creative with new strategies that provide productive results for the realization of the law firm's advocacy, organization, and corporate objectives. Always striving for precision, contributing positively and effectively to legal human services to advocate repute with honesty as a watchword. Diligent and result driven lawyer with 2+ years of experience ensuring the legality of all transactions adept at drafting and reviewing policies. Fluent in English and Yoruba. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Client Support Coordinator
H&R Block
01.2024 - 04.2024
- As a Client Support Coordinator, I liaise between the clients and the company and was responsible for handling most communication with both parties
- Aid clients with booking new services/appointments, meetings and venues
- Aid clients in person, via email or telephonically schedule meetings or telephone conferences between clients and management
- Coordinate client relations and the production of client-facing marketing materials
- Compile and maintain client records and accounts
- Collection of information and collaboration with sales teams, tax professionals etc
- Escalate complaints to relevant departments
- Build and maintain close relationships with clients.
Residential Counselor
Justice Resource Institute
11.2021 - 07.2023
- As a Residential Counselor, I work closely with social workers to develop comprehensive improvement plans that align with the case management of the client
- This also includes incorporating trauma informed care to support children, youths and adults with their families to navigate challenges and meaningfully contribute to society
- Performance of initial screening of the client's intake
- Development and implementation of case plans with clients
- Evaluation and submission of regular reports on client’s progress
- Provision of support and aid of clients
- Usage of motivational interviewing skills.
LEGAL SECRETARY
11.2016 - 11.2017
- I researched pertinent case laws, attended hearings, and conducted extensive research
- I provided administrative support to the counsel in the law firm
- I managed a range of confidential records etc
- I coordinated logistics and document preparation for court proceedings and meetings
- I effectively managed the high volume of workload of word processing assignments/court filings
- I ensured prompt responses to phone/email inquiries and displayed professionalism in all clients’ interactions.
Education
LLM - Intellectual Property Law
University of New Hampshire
Concord, NHCertified Paralegal -
Stratford Career Institute
01.2024
Certified Human Right Consultant -
United States Institute of Diplomacy and Human Rights
01.2023
Bar Certificate -
Nigerian Law School Agbani Enugu campus
01.2019
LLB - Law
Afe Babalola University Ado-Ekiti
Ekiti, Nigeria01.2015
Skills
- Legal Research
- Legal Writing
- Document Review/Relativity
- Billing
- Document Preparation
- Case Management
- Litigation
- Document Review
- Client Management
- Legal Correspondence
Timeline
Client Support Coordinator
H&R Block
01.2024 - 04.2024
Residential Counselor
Justice Resource Institute
11.2021 - 07.2023
LEGAL SECRETARY
11.2016 - 11.2017
LLM - Intellectual Property Law
University of New Hampshire
Certified Paralegal -
Stratford Career Institute
Certified Human Right Consultant -
United States Institute of Diplomacy and Human Rights
Bar Certificate -
Nigerian Law School Agbani Enugu campus
LLB - Law
Afe Babalola University Ado-Ekiti