Jacqueline Balentine
Waterloo,AL
Summary
Versatile and dedicated professional, adept in office administration and customer service. Excelled in maintaining confidentiality and enhancing client relations. Demonstrated proficiency in Microsoft Office and effective communication, contributing to a positive and efficient work environment.
Overview
23
23
years of professional experience
Work History
Rental Coordinator
FHB
10.2021 - 06.2024
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental properties.
- Developed and maintained records of client information to facilitate efficient communication and recordkeeping.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Received rental payments and made deposits.
Secretary
Proforma
- Handled sensitive information discreetly, maintaining confidentiality when managing files or sales data.
- Answered phone calls and enthusiastically greeted callers.
- Maintained daily report documents.
Human Resources Assistant
Elwood Staffing/Tarkett
04.2016 - 01.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork and maintained office organization.
- Assisted with conducting new hire orientation to verify completion of appropriate paperwork.
- Answered and redirected incoming phone calls for office.
- Maintained Excel spreadsheet to keep records of plant employees' attendance, and composed disciplinary write-ups for attendance and other infractions of the union contract.
Special Education Paraprofessional
Jessieville School District
09.2001 - 01.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Supported teacher in development of individual learning strategies.
Education
No Degree - Business
The Northeast Mississippi Community College
Booneville, MSSkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Honesty, loyalty and integrity
- Payment posting
- Microsoft Office
- Data Entry
Timeline
Rental Coordinator
FHB
10.2021 - 06.2024
Human Resources Assistant
Elwood Staffing/Tarkett
04.2016 - 01.2020
Special Education Paraprofessional
Jessieville School District
09.2001 - 01.2016
Secretary
Proforma
No Degree - Business
The Northeast Mississippi Community College
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