Jacqueline Barker
Charleston,WV
Summary
Adept at workload prioritization and maintaining health and safety compliance, I significantly outperformed targets as a Cleaning Team Leader for Myself, showcasing exceptional organizational skills and attention to detail. Leveraging professional communication, I ensured high client retention and satisfaction, underpinning my reputation for excellence and efficiency.
Overview
30
30
years of professional experience
Work History
Cleaning Team Leader
Myself
05.1995 - Current
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
Childcare Provider
Myself
05.1994 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Certified Notary Public
Myself
12.2013 - 12.2023
- Maintained up-to-date knowledge on state regulations and laws, ensuring compliance with all requirements during notarizations.
- Increased efficiency in processing documents by organizing workspace meticulously for easy access to necessary tools and resources.
- Attended relevant conferences and workshops, continuously enhancing expertise within the field.
- Identified fraudulent activities through keen attention to detail, ultimately protecting clients from potential losses or penalties.
- Managed client appointments effectively, resulting in timely completion of all notarial tasks.
- Prepared organized and accurate records of all notarized documents, ensuring compliance with state regulations and facilitating efficient retrieval when necessary.
- Developed a strong professional network, leading to increased business referrals and collaborations.
- Ensured the highest level of customer satisfaction by providing efficient and accurate notary services.
- Fostered a secure environment during transactions through diligent verification of identity documentation provided by signers.
- Assisted clients in completing complex legal forms accurately, reducing delays and potential issues later on.
- Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
- Met with clients in Type environment to witness signings.
- Checked documents for accuracy and correct signing before notarizing.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Administered oath to document signers to obtain affirmation of truth.
- Examined documents for accuracy, completion and compliance before notarizing.
- Checked documents and identifying credentials for all parties.
- Looked for signs of fraud or coercion and refused notarization.
- Proofread and edited documents for accuracy and grammar.
Elderly Caregiver
Myself
05.2011 - 11.2020
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
Assistant Project Manager
Ted Elden
09.2013 - 04.2015
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Participated in team meetings and staff training sessions.
Cashier
Speedway Gas Station
01.2008 - 08.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service Representative
Kroger's Grocery
06.2007 - 09.2007
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Data Entry Clerk
WV Tax Department
01.2006 - 05.2006
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Collated and organized data entry documents into filing systems for easy access.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
- Corrected data entry errors to prevent duplication or data degradation.
- Evaluated source documents to locate needed information.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Maintained files, records, and chronologies of entry activities.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Analyzed current data records to provide detailed reports.
- Developed and implemented data entry operations.
Food Waiter
Uno's Pizzeria
08.2005 - 12.2005
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Upheld safety standards by adhering to proper food handling guidelines during every stage of meal preparation and delivery.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
Data Entry Clerk
WV Tax Department
03.2005 - 05.2005
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
- Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Assisted with developing data entry processes.
Daycare Assistant
Fort Hill Child Development Center
08.2001 - 09.2003
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Promoted learning and social development through structured and unstructured playtime.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
Customer Service Representative
Kroger's Grocery
06.2001 - 08.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Welding Student
Carver Career Center
08.1998 - 05.2001
- Enhanced welding skills by completing hands-on training and coursework in various welding techniques.
- Gained expertise in MIG, TIG, and stick welding processes through dedicated practice sessions.
- Completed challenging coursework on time management and organization strategies relevant to working in a fast-paced environment.
- Applied classroom learning to real-world projects by participating in collaborative group tasks.
- Demonstrated ability to work with various materials, including steel, aluminum, and stainless steel during practical assignments.
- Improved overall welding knowledge by studying metallurgy, blueprint reading, and safety protocols.
- Received positive feedback from instructors on technical skill development and adherence to safety guidelines during practical assessments.
- Interpreted verbal and written instructions from work orders and welding blueprints.
- Removed excess slag with arc-cutting, grinding and using other equipment.
- Blew out machines, checked welding leads and wiring and changed filters for preventive maintenance.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Welded metal components in vertical, overhead and flat positions.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Education
Graduate -
George Washington High School
Charleston, WV05.2001
Certificate For MIG Welding - Welding
Carver Career Centers
Charleston, WV05.2001
Skills
- Workload prioritization
- Waste disposal
- Health and safety compliance
- Chemical Handling
- Task Delegation
- Cleaning practices
- Vacuuming and sweeping
- Cleaning bathrooms
- Window Cleaning
- Sanitation Standards
- Dusting furniture
- Ordering cleaning supplies
- Attention to Detail
- Multitasking
- Clear Communication
- Organizational Skills
- Effective Communication
- Work Inspection
- Professionalism
- Inventory Monitoring
Timeline
Certified Notary Public
Myself
12.2013 - 12.2023
Assistant Project Manager
Ted Elden
09.2013 - 04.2015
Elderly Caregiver
Myself
05.2011 - 11.2020
Cashier
Speedway Gas Station
01.2008 - 08.2008
Customer Service Representative
Kroger's Grocery
06.2007 - 09.2007
Data Entry Clerk
WV Tax Department
01.2006 - 05.2006
Food Waiter
Uno's Pizzeria
08.2005 - 12.2005
Data Entry Clerk
WV Tax Department
03.2005 - 05.2005
Daycare Assistant
Fort Hill Child Development Center
08.2001 - 09.2003
Customer Service Representative
Kroger's Grocery
06.2001 - 08.2001
Welding Student
Carver Career Center
08.1998 - 05.2001
Cleaning Team Leader
Myself
05.1995 - Current
Childcare Provider
Myself
05.1994 - Current
Graduate -
George Washington High School
Certificate For MIG Welding - Welding
Carver Career Centers