JACQUELINE BARRETT
Leadership
Ocala,FL
Summary
Dynamic professional with a proven track record in operations management and customer engagement, honed across roles from Administrator at Ahava Missions to Medical Office Assistant at Kessler Institute for Rehabilitation. Excelled in employee supervision and customer service, ensuring top-notch hospitality and efficient office administration. Skilled in user access control and passionate about delivering customer satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrator
Ahava Missions
Winder, Georgia
11.2006 - Current
- Prepare annual budgets and Accounting-handle parishioner’s tithes and make general bill payments, file documents, and manage inventory, retain accurate financial records
- Manage budgets and supervise staff and coordinate events
- Answer and dispatch calls to proper personnel
- Manage day-to-day operations
Restaurant Manager
Naples Italian Ristorante & Pizzeria
Leesburg, Florida
12.2022 - 04.2024
- Handling complaints and resolving issues to managing reservations and ensuring a positive dining experience for all guests, my role required a combination of strong interpersonal skills and exceptional organizational abilities
- Whether it was overseeing the front-of-house operations or coordinating with kitchen staff to ensure timely service, I learned how to juggle multiple responsibilities while maintaining a friendly and professional demeanor
- Building rapport with customers and creating a welcoming atmosphere became second nature to me, as I thrived in the fast-paced environment of the food service industry
- Overall, my time as a restaurant manager allowed me to hone my customer service skills and develop a keen understanding of what it takes to deliver top-notch hospitality in any setting
Clerk Stenographer
Rockland County Department of Health
Pomona, New York
11.2004 - 10.2006
- Answered and directed incoming calls to department personnel
- Prepared yearly permits for Food and Recreation / Prepared certification for septic tank approvals
- Alphabetical/Numerical filing / Maintained filing system / Typed correspondences and violation letters
- Assisted with monthly Board of Meetings
- Registered patients for yearly flu clinics
Medical Office Assistant
Kessler Institute for Rehabilitation
Englewood, New Jersey
08.2001 - 10.2003
- Office Management Support / Typed correspondences, letters, and reports
- Performed outpatient billing Data Entry / Insurance verification / Maintain medical records
- Assisted with statistical reports and record keeping
- Physical Plant maintenance and related activities / Customer services and patient care
Provider Maintenance Specialists
Magellan Specialty Health Services
Hackensack, New Jersey
03.1998 - 10.2000
- Maintained computerized filing system / Loaded CPT-codes
- Processed health specialty claims / HMO and senior claims
- Examined claims for changes to ICD9 and CPT codes- submittance of claims
- Processed claims for completion requirements
Education
bachelor’s degree - leadership studies
Regent University
Virginia Beach, Virginia01.2019
Associate Applied Science - Health Information Management
Rockland Community College
Suffern, New York01.1995
Skills
- Customer Service
- User access control
- Schedule Coordination
- Supplies Ordering
- Employee Supervision
- Office Administration
- Operations Management
- Customer Engagement
- Customer-Oriented
- Passion for customer satisfaction
Affiliations
- counsellor
- gardner
- tutored
Certification
to perform marriage
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whatever the mind of a man can conceive and believe, it can achieve
Timeline
Restaurant Manager
Naples Italian Ristorante & Pizzeria
12.2022 - 04.2024
Administrator
Ahava Missions
11.2006 - Current
Clerk Stenographer
Rockland County Department of Health
11.2004 - 10.2006
Medical Office Assistant
Kessler Institute for Rehabilitation
08.2001 - 10.2003
Provider Maintenance Specialists
Magellan Specialty Health Services
03.1998 - 10.2000
bachelor’s degree - leadership studies
Regent University
Associate Applied Science - Health Information Management
Rockland Community College