Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
on file
Languages
Work Availability
Quote
Timeline
Generic
Jacqueline Batts

Jacqueline Batts

Memphis,Tennessee

Summary

im applying for the supervisor position. one im more than qualified. what i don't know im eager to learn. i don't have buddies pals or friends so being of authority i can remain neutral .i want to be part of memphis and all it can absorb and be part of the new downtown memphis that i was told i could be when hired. i wanted to work at bsb because of all the great things we our doing on our safety and crime issues this is my city . i want to be part of the growth and development of downtown memphis if given the opportunity , i feel im a asset to downtown commission and im eager to learn the bsb way!

Overview

35
35
years of professional experience
6
6
Certification

Work History

Hospitality /Security Officer

Downtown Memphis Commission
03.2023 - Current
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Excellent communication skills, both verbal and written.

Independent Officer for Events

Orpheum Theatre/ Renaissance/cannon Center
04.2021 - Current
  • Conducted surveillance to detect suspicious activity.
  • Interrogated suspects and witnesses to investigate crime scenes and criminal actions.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Supervised, directed and evaluated assigned staff members and newly hired officers.
  • Wrote detailed narrative reports for use in investigations.
  • Completed patrols in assigned areas to identify and deter criminal activities.

Licensed Security Officier

Andy Frain Security Services
02.2022 - 01.2023
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.

Licensed Security Guard

Andy Frain Security Services
Nashville , Tn
01.2000 - 01.2002
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Applied effective time management techniques to meet tight deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to develop and implement creative solutions to complex problems.

Pharmacy Assistant

Cvs/Walgreen's/rite Aid
03.1989 - 09.2000
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Merchandised over-the-counter goods and rotated stock.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Received incoming supplies and stocked in correct locations.

Education

High School Diploma -

Frayser
1120 Dellwood Ave
04.1981

Skills

  • Quality Assurance
  • Supervision and Leadership
  • Organization
  • Fluent in spanish/ deaf signing
  • Teamwork and Collaboration
  • Troubleshooting
  • Calm Under Pressure

Accomplishments

with my security licensed i have been blessed to guard or grizzlies our famous performers we watch on tv. my favorite was smoky robinson and the rock. ive been blessed to be part of the mayors tail gate party two years in a row. i have received a multiple certificates in security. to further my supervising skills. im really great at multi task or working with others. i really cant say enough about me

Certification

active shooter fire arm safety cpr certified law of arrest by security resolving conflicts and public relations and my card is checked for tazor pepperspray as well i do have a active security licensed.

on file

when i receive my first evaluation i was disappointed in myself i felt i could improve. my mouth piece is so strong i need to use it in a more productive way instead of being negative, ive been fussing about co workers instead of applying to make a difference and be part of that vision bsb has with their merchants and tourist's have one paper in my file for  uniform policy. i worked delaglenty to prove i wore my  uniform with respect  but still handled my business, i love being a people person and this job i do just that  . guess what we our out there everyday for our city of memphis but really its the people i meet everyday that has a smile on my face and offering hugs and support for those in need,  IM THE ONE WHO HAS BEEN BLESSED  thank u for hiring me to be part of ur blue suede brigade .

Languages

English
Spanish
sign language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Hospitality /Security Officer

Downtown Memphis Commission
03.2023 - Current

Licensed Security Officier

Andy Frain Security Services
02.2022 - 01.2023

Independent Officer for Events

Orpheum Theatre/ Renaissance/cannon Center
04.2021 - Current

Licensed Security Guard

Andy Frain Security Services
01.2000 - 01.2002

Pharmacy Assistant

Cvs/Walgreen's/rite Aid
03.1989 - 09.2000

High School Diploma -

Frayser
Jacqueline Batts