Jacqueline Bergstadt

CVS Coram

Machesney Park, IL, IL

04.2016 - Current

Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Worked with cross-functional teams to achieve goals.
Monitored progress on active resolution efforts and maintained accurate records of activities performed related to each case.
Provided guidance on job-related issues to new hires during their first weeks with the organization.
Developed and implemented new hire training plans for employees.
Created job aids and training materials for new hires.
Mentored and coached newly hired employees in their roles and responsibilities
Identified areas where additional training may be needed for successful integration into the workplace culture.
Performed other duties as assigned by supervisor or manager.
Maintained organization, cleanliness and safety in work areas.
Reviewed completed work to verify consistency, quality and conformance.
Collaborated with other departments to coordinate workflow processes between teams.
Attended and participated in meetings and brainstorming sessions with team members.
Contributed ideas during brainstorming sessions to generate creative solutions.