Jacqueline Bernal
Pleasant Grove,UT
Overview
6
6
years of professional experience
Work History
Club Promoter
Sky Salt Lake City
07.2023 - Current
- Boosted club attendance by implementing strategic marketing campaigns and promotional events.
- Maximized revenue by consistently meeting and exceeding sales targets for admission tickets and VIP packages.
- Analyzed music industry trends to enhance club standard and appeal to local demographic.
- Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.
- Created enticing visual materials, such as flyers and posters, to effectively advertise upcoming events and promotions.
- Contributed in selling out shows with a capacity of 1000 attendees.
- Regularly attend local events to establish new industry connections and maintain strong relationships with potential clients.
Event Promoter
Blaqvoid
06.2020 - Current
- Strategically increased event attendance by selecting unique venues and utilizing various social media platforms such as Instagram, Tiktok, Facebook, and X for event marketing.
- Created engaging promotional materials using tools like Canva, Instagram stories, Reels, and Capcut to effectively showcase each event's unique experience and keep audience engaged.
- Collaborated with the media team to generate content for future promotional post.
- Recognized and promoted to Promotional Team Leader for building strong relationships with attendees, artist,vendors, and consistently exceeding ticket sales goals.
- Analyzed post-event feedback and analytics to identify areas for improvement in future promotions and overall event execution.
- Maintained active engagement by consistently checking direct messages and comments to ensure timely response to attendees' inquiries
- Attended all music events to provide an engaging and immersive experience.
- Managed social media page with 11k plus active followers.
Sales / Fulfillment Center Inventory
doTERRA
01.2020 - 11.2022
- Stayed up-to-date on company promotions, sales and special events to educate customers and drive sales.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Assisted in inventory management processes, contributing to accurate stock levels and reducing shortages.
Recieving Manager
Anthropologie
09.2017 - 12.2019
- Promoted from Sales Associate to Receiving Manager in less than a year.
- Streamlined receiving processes by implementing efficient inventory management systems.
- Maintained the backstock organized for smoother operations and improved productivity.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
Education
Associate of Arts Degree: Business Merchandising & Marketing -
FIDM/ Fashion Institute of Design & Merchandising
San Francisco, CA06.2017
Skills
- Written & Verbal Communication
- Photoshop & illustrator
- Microsoft Word
- Market Analysis
- Adobe Creative Cloud
- Fluent in Spanish & English
- Project Management
- Strong Networking
- Customer Service
- Organizational Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Club Promoter
Sky Salt Lake City
07.2023 - Current
Event Promoter
Blaqvoid
06.2020 - Current
Sales / Fulfillment Center Inventory
doTERRA
01.2020 - 11.2022
Recieving Manager
Anthropologie
09.2017 - 12.2019
Associate of Arts Degree: Business Merchandising & Marketing -
FIDM/ Fashion Institute of Design & Merchandising