Jacqueline Betters
Washington,DC
Summary
Thorough team contributor with strong organizational capabilities. Dependable, hardworking, and experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Babysitting and Child Care
Self Employed
01.2020 - Current
- Care for infants, toddlers, pre-school -preteens
- Provide safe opportunities for structured and unstructured play (age-appropriate crafts, games, and activities)
- Kept detailed documents of each babysitting session including hours worked, activities completed, and any pertinent notes for parents
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment
Youth Care Worker
U.S. Air Force
10.2024 - 03.2025
- Direct care staff for infants, pre-toddlers, toddlers, and preschool ages
- Provided a safe and nurturing environment for youth through consistent supervision and positive reinforcement
- Improved communication skills among youths by encouraging age appropriate activities, responses, and behaviors that are essential for development
- Completed clear and concise documents that relay daily agenda and well-being of the children
- Developed strong relationships with families, maintaining open lines of communication to ensure the best possible care for their children.
Seasonal Sales Associate
Marine Corps Community Services/USMC Civilian
10.2023 - 01.2024
- Inventory prep
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges, and refunds in accordance with store policy
Team Member
Qdoba Mexican Grill
08.2021 - 12.2021
- Prepared and served Mexican, American and Asian cuisine
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Upsold additional menu items catering to customers both wants and needs
- Worked different stations to provide optimal coverage and meet production goals
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within services
Homeless Shelter Voluntee
Volunteer Work
01.2017 - 12.2019
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
Education
College Student - General Studies
University of Maryland- Global Campus
Global04-2027
Severna Park High -
Severna Park High
Severna Park, MD06.2022
Skills
- Customer support expertise
- Effective team collaboration
- Proficient in problem resolution
- Flexible and adaptable
- Strong verbal and written communication
- Effective multitasking skills
Certification
- Pediatrics CPR and First-Aid
Languages
English
Native or Bilingual
German
Elementary
Spanish
Elementary
Timeline
Youth Care Worker
U.S. Air Force
10.2024 - 03.2025
Seasonal Sales Associate
Marine Corps Community Services/USMC Civilian
10.2023 - 01.2024
Team Member
Qdoba Mexican Grill
08.2021 - 12.2021
Babysitting and Child Care
Self Employed
01.2020 - Current
Homeless Shelter Voluntee
Volunteer Work
01.2017 - 12.2019
Severna Park High -
Severna Park High
College Student - General Studies
University of Maryland- Global Campus
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