Summary
Overview
Work History
Education
Skills
Job Related Training
Availability
Quote
Timeline
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Jacqueline Bova

New Haven,CT

Summary

  • Goal-oriented Teachers Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
  • Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Motivated Behavior Specialist adept at working with students of all backgrounds and socioeconomic levels. Familiar with neglect and child abuse situations. Advocates for available resources and builds powerful support network around children in need .

Overview

13
13
years of professional experience

Work History

Teachers Assistant

New Haven Board Of Education
11.2022 - Current
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess and classroom environments and on field trips.
  • Helped lead teacher recognize learning issues evidenced in one-to-one support instruction.
  • Helped with grading assignments and class records for attendance
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Taught courses when lead teacher was absent or in meetings.

Waitress/Bartender

Regale Beagle
06.2015 - 03.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Bussed and reset tables to keep dining room and work areas clean.


Teacher’s Assistant

Elm City Montessori School
10.2015 - 05.2016
  • Provided support to the lead teacher in charge of the classroom
  • Reinforced lessons by interactively working with the student on an individual basis throughout the day
  • Assisted with lesson planning, documented student progress and organized materials and equipment in preparation of classroom activities
  • Effectively demonstrated the ability to maintain a safe and clean classroom environment
  • Collaborated with the lead teacher to complete objectives and ensure compliance with state, school and classroom rules and regulations
  • Established rapport with parents and provided support and resources to utilize at home in an effort to reinforce learning objectives
  • Compassionate and empathetic in a genuine way so parents and students are confident their issues and concerns are cared about.

Recovery House Manager

Shoreline Living Solutions
03.2015 - 05.2016
  • I have effectively demonstrated the ability to work with clients and their families in a recovery setting
  • Provided coping and life skills to help and support them on their journey to living a healthy and sober lifestyle
  • Responsible for performing random drug screenings and following disciplinary protocol when necessary
  • Conducted meetings on a weekly basis and responsible to enforce house rules including daily check-ins
  • Provided emotional and educational support to family members to assist them through their loved one’s recovery process
  • Offered clients and their family’s tools and recommendations to utilize in an effort to ensure continued success as they moved forward
  • Facilitated a cohesive and efficient living environment to promote productivity, independence, and the structure deemed necessary for clients to continue successfully living a life of sobriety.

Customer Service Associate

Cumberland Farms
11.2011 - 09.2015


  • Effectively resolved problems and assured proper procedures and guidelines were always followed
  • Excellent at multi-tasking and prioritizing work in an efficient manner
  • Responsible for handling cash and credit card transactions and maintaining a properly balanced cash drawer
  • Utilized critical thinking and conflict resolution skills daily when issues and problems arose.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Residential Client Supervisor

ACURE, LLC
09.2011 - 09.2014
  • Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
  • Monitored resident medication adherence, collaborating with healthcare professionals to ensure appropriate dosage and administration.
  • Managed financial aspects of running the sober living home including budgeting, rent collection, and expense tracking.
  • Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
  • Improved resident outcomes by implementing structured daily routines and goal-setting exercises.
  • Coordinated transportation arrangements for medical appointments and off-site therapy sessions, ensuring accessibility to essential services for residents.
  • Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
  • Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.

Education

Bachelor of Science - Sociology

Southern Connecticut State University
New Haven, CT

Associates in Arts -

Gateway Community College
New Haven, CT

General Studies -

Quinebaug Valley Community College
Willimantic, CT

Skills

  • Effective decision making and problem solving
  • Motivating and encouraging individuals
  • Strong expertise in organization management and leadership skills
  • Experience working with individuals with special needs, mental illness an addictive personality
  • Excellent written and verbal communication
  • Classroom Supervision, Attendance monitoring, Behavior redirection
  • Serving Diverse Communities
  • Positive Attitude, Calm and Patient Demeanor
  • Relationship Building
  • Individual Student Assistance

Job Related Training

  • Instructor – led classroom training
  • Hands-on training
  • Coaching and mentoring

Availability

Permanent, Full-Time, United States, CT, Hartford, New Haven

Quote

“We’re here for a reason. I believe a bit of the reason is to throw little torches out to lead people through the dark.”
— Whoopi Goldberg

Timeline

Teachers Assistant

New Haven Board Of Education
11.2022 - Current

Teacher’s Assistant

Elm City Montessori School
10.2015 - 05.2016

Waitress/Bartender

Regale Beagle
06.2015 - 03.2019

Recovery House Manager

Shoreline Living Solutions
03.2015 - 05.2016

Customer Service Associate

Cumberland Farms
11.2011 - 09.2015

Residential Client Supervisor

ACURE, LLC
09.2011 - 09.2014

Bachelor of Science - Sociology

Southern Connecticut State University

Associates in Arts -

Gateway Community College

General Studies -

Quinebaug Valley Community College

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Jacqueline Bova