Jacqueline Bowler

Took Responsibility for the overall financial performance of the community including maximizing income while controlling operation expenses.

Reported on monthly budget variances, while providing revenue generating solutions or expense savings strategies to achieve financial goals.

Adhered to all company policies and procedures, including but not limited to; rental collections, resident accounting, timely invoice processing and coding, placing inventory orders and invoices, timely turns and work order response rates.

Was responsible for the overall success of the maintenance department including ensuring all units are ready for scheduled move-ins

Reviewed all lease paperwork at all community with the office staff

Reviewed pricing daily for the community

Was responsible for employee relations, to include but not limited to; hiring for open positions, following new hire procedures, performing employee reviews, coaching and mentoring, following standardized counseling procedures, and being compliant with termination practices

Oversaw & manage monthly commission submissions

Reviewed and gain approval for all capital projects

Provided resolution to resident issues

Performed property tours for prospective residents as needed

Participated in team building activities and training classes at various times throughout the year

Assisted in Marketing efforts for all social media accounts

Was responsible for scheduling, organizing and hosting resident events

Was Responsible for the overall upkeep - including apartment units and common

Maintain accurate resident records in property management software and resident files. Work with office staff to ensure all monies are collected as due and that all revenue data is posted correctly in the on-site property management software system. Handle preparation of all resident notices, resident activity notices, late payment notices, and eviction notices Prepare balance statements and notices for non-payment of rent and other violations. Greet prospective residents, determine needs and preferences, and professionally present community and specific apartments while providing features and benefits. Review lease paperwork with both Leasing Consultants and residents while explaining property rules and regulations and ensure all lease paperwork is completed correctly and has been approved by the Property Manager. Work with maintenance staff to make sure apartments are completed for scheduled move-ins. Responsible for overall upkeep – including apartment units and common areas. Assist Property Manager with scheduling, organizing, and hosting resident events

Responded to phone and email requests with the goal of converting those leads to tours.

Found the ideal apartment home solution for our guests by identifying their wants and needs, taking them on a tour of what we have to offer, and inviting them to join our community. Was responsible for leasing apartments at an acceptable determined percent of total prospects.

Accurately and efficiently prepared and assisted with all leasing paperwork (applications, lease agreements, addenda, employment checks, credit checks and leasing move-in packets.).

Maintained an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, market comps, vacancies, apartment availability, lease expiration's, square footage, etc.

Collected security deposits, rent and all other funds associated with resident moves.

Supported the overall marketing efforts and offers input and suggestions to promotions and advertisements.

Complied with state landlord-tenant Fair Housing laws and standards.

Inspected all vacant apartments on a regular basis to ensure they are ready to show to prospective residents.

Attended and participated in training seminars when requested.

Prepared weekly market survey report for supervisors

Assist the building owner with duties at the Philadelphia 13 unit residential property. Prepare leases, collect, and deposit rent checks. Review invoices and send out payments. Coordinate move-in & move out inspections. Place ads and coordinate showings for vacant apartments. Schedule general maintenance of interior and exterior of the building. Handle emergency calls Relay communications to the property manager from tenants and contractors.

Took time off from employement raise my children and care for elderly relatives