Jacqueline Bramlett
Seattle
Summary
Proven leader in retail management, rapidly promoted at Pic-N-Sav for exceptional leadership and operational knowledge. Excelled in customer service and team collaboration, significantly enhancing shopping experiences. Skilled in POS systems and scheduling, adept at fostering positive environments, and mentoring staff. Achieved notable reduction in turnover, demonstrating strong communication and organizational abilities.
Results-focused Clerk who thrives in fast-paced, and friendly environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service and ability to learn new skills.
Overview
12
12
years of professional experience
Work History
Food Clerk
Safeway
Bellevue, WA
12.2020 - Current
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers in finding proper products and offering suggestions.
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Supported other departments as needed, demonstrating strong teamwork skills and flexibility to meet overall store objectives.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Handled customer complaints professionally by offering suitable solutions or referring them to management when necessary.
- Assisted in the training of new employees, sharing best practices and expertise for successful onboarding experiences.
- Participated in promotional events or tastings to engage customers with new products or seasonal offerings successfully.
Front-End Manager
Pic-N-Sav
Oxford, AL
04.2018 - 11.2020
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
- Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Cashier/Grocery Stocker
Buckhorn Marketplace
Weaver, AL
08.2015 - 04.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cashier/Grocery Stocker
Food Outlet
Jacksonville, AL
03.2013 - 07.2015
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Psychology
Gadsden State Community College
Gadsden, AL05-2019
High School Diploma -
Alexandria High School
Alexandria, AL05-2017
Skills
- Excellent customer service
- Food safety
- POS system
- Willingness to learn
- Teamwork and collaboration
- Punctual and reliable
- Great Communication
- Training and mentoring
- Placing orders
- Inventory
- Book Keeping
- Scheduling
Timeline
Food Clerk
Safeway
12.2020 - Current
Front-End Manager
Pic-N-Sav
04.2018 - 11.2020
Cashier/Grocery Stocker
Buckhorn Marketplace
08.2015 - 04.2018
Cashier/Grocery Stocker
Food Outlet
03.2013 - 07.2015
No Degree - Psychology
Gadsden State Community College
High School Diploma -
Alexandria High School