Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
JACQUELINE BRANCH
Open To Work

JACQUELINE BRANCH

Raleigh,NC

Work Preference

Desired Job Title

CUSTOMER SERVICES

Work Type

Part Time

Location Preference

Remote

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

SUBSTITUTE TEACHER, PRE -K-12

WAKE COUNTY PUBLIC SCHOOL SYSTEM
5625 DILLARD DRIVE CARY NC 27518
08.2020 - Current
  • Developed and implemented lesson plans aligning with curriculum standards.
  • Managed classroom behavior, fostering a positive learning environment.
  • Adapted instructional materials to meet diverse student needs and learning styles.
  • Collaborated with faculty to support student engagement and academic success.
  • Utilized educational technology to enhance interactive learning experiences.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives with minimal 18 to 24 elementary students; in a ced classroom by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Supervised lunchroom and recess activities.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
  • Supported implementation of school-wide initiatives aimed at improving academic achievement and student well-being.
  • Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
  • Assisted in development of individualized education plans for students requiring additional support, contributing to their academic success.
  • Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
  • Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
  • Collaborated with teaching staff to share resources and strategies, enhancing overall teaching quality.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Fostered positive classroom environment, managing student behavior and promoting respect.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Monitored student behavior and administered discipline as needed.
  • Monitored student performance and provided feedback to inform instruction.
  • Assisted students in mastering subject material and preparing for tests.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
  • Collaborated with teachers to ensure seamless transition for students during instructor absence.
  • Fostered a safe and inclusive environment that encouraged participation from all students.
  • Managed classroom behavior using positive reinforcement techniques and clear expectations.

ACCOUNTING TECHNICIAN 11

WAKE COUNTY GOVERNMENT
336 FAYETTEVILLE STREET -STE 300 RALEIGH NC 27601
11.2000 - 09.2003
  • Processed accounts payable and receivable transactions ensuring compliance with government regulations.
  • Maintained accurate financial records using accounting software and reporting tools.
  • Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Ensured data integrity in financial systems through regular audits, system updates, and adherence to internal control policies.
  • Improved cash handling practices across the organization with strict adherence to internal control policies and regular staff training sessions on best practices.
  • Ensured compliance with financial regulations by staying current on industry best practices and keeping abreast of changes in relevant laws.
  • Assisted in developing financial policies and procedures to improve departmental efficiency and compliance.
  • Input financial data and produced reports using computer program software
  • Recorded deposits daily in the county finance mainframe software.
  • Provided customer services for approximately 50 to over 75 customers, a day, in-person and telephone, for completing proper applications for wastewater inspections, new construction both residential and commercial
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Assisted in maintaining general ledger entries and reconciliations for financial reporting.

Education

Associate of Science - MANAGEMENT

RUTLEDGE BUSINESS COLLEGE, RALEIGH, NC
06-1980

Bachelor of Science - ADMINISTRATION

LIBERTY UNIVERSITY, LYNCHBURG, VA
09-2008

High School Diploma -

ATHENS DRIVE HIGH SCHOOL , RALEIGH, NC
06-1988

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Positive reinforcement
  • Group and individual instruction
  • Verbal and written communication
  • Complex Problem-solving
  • Disciplinary procedures
  • Safety awareness
  • Activity management
  • Records management
  • Discussion facilitation
  • Compliance
  • Proficient in MS Word, Data Entry, Google Documents, Communication, Conflict Resolution, Team Work, Individual Reliable

Accomplishments

  • Enhanced student learning with courses related to Family Engagement Professional Learning Series (school year 2025-2026)
  • Completed extra training to further help students under care.
  • Specialized in substituting for Emotional Behavioral Students (EBS) classes.

Certification

1. Family Engagement Professional Learning

2. CPI (nonviolent crisis Intervention)

3. Interest Based PC & Vertical PLC's

4. Empowering IA's in Support Teachers with LETRS Volume

5. Committee Work-Subject Area Teaching Strategies

6. Trauma Focus

Languages

English
Full Professional

Timeline

SUBSTITUTE TEACHER, PRE -K-12 - WAKE COUNTY PUBLIC SCHOOL SYSTEM
08.2020 - Current
ACCOUNTING TECHNICIAN 11 - WAKE COUNTY GOVERNMENT
11.2000 - 09.2003
LIBERTY UNIVERSITY - Bachelor of Science, ADMINISTRATION
RUTLEDGE BUSINESS COLLEGE - Associate of Science, MANAGEMENT
ATHENS DRIVE HIGH SCHOOL - High School Diploma,