Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Jackson

Norfolk,VA

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

35
35
years of professional experience

Work History

Appointment Scheduler

AMC911 Crawlspace and Foundation Repair
Norfok, VA
05.2025 - 05.2025
  • Scheduled and confirmed appointments.
  • Followed up on sales leads through outbound calling.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Use CRM in the pipeline for data entry.

Customer Service Cashier

Lowes Home Improvement Center
Norfolk, VA
08.2000 - 04.2025
  • Greeted customers and provided friendly customer service.
  • Processed credit card transactions accurately and efficiently.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Recommended, selected, located, and obtained products to meet customer needs.

Food Service Worker

Norfolk Navy Exchange
Norfolk, VA
05.1990 - 08.2000
  • Cleaned kitchen areas, equipment and utensils.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed established cash handling procedures when collecting payment from customers.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check, and credit card transactions.
  • End of the night shift count money, tills and drop in night deposit box.

Education

Bachelor of Science - Accounting

Norfolk State University
Norfolk, VA
05-2002

Microsoft Suite Intermediate Class 102

Vivian C. Mason Arts & Technology Center
Norfolk
07-2005

Skills

  • Appointment scheduling and calendar management
  • CRM management
  • Data entry
  • Sales follow-up
  • Customer communication

Timeline

Appointment Scheduler

AMC911 Crawlspace and Foundation Repair
05.2025 - 05.2025

Customer Service Cashier

Lowes Home Improvement Center
08.2000 - 04.2025

Food Service Worker

Norfolk Navy Exchange
05.1990 - 08.2000

Bachelor of Science - Accounting

Norfolk State University

Microsoft Suite Intermediate Class 102

Vivian C. Mason Arts & Technology Center

Similar Profiles

CREATE PROFILE