Jacqueline Brinker
Jacksonville
Summary
Dynamic healthcare professional with extensive experience at Wolfson Children's Hospital South, excelling in patient monitoring and emergency response. Proven ability to collaborate effectively with teams while maintaining meticulous electronic health records. Strong critical thinking and conflict resolution skills ensure high-quality patient care and safety in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Concierge Care
Jacksonville
12.2020 - Current
- Documented patient care services by charting in designated areas.
- Planned and served meals and snacks to patients according to prescribed diets.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
ER Technician
Wolfson Children's Hospital South
Jacksonville
03.2018 - Current
- Collaborated with nursing staff to ensure quality patient care.
- Participated in continuing education programs to maintain professional competency.
- Documented patient information accurately in electronic health records.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Worked on variety of projects to provide supplemental support to unit staff and enhance department.
Associate Care Provider
Baptist Medical Center
Jacksonville
03.2017 - 03.2018
- Documented patient care services by charting in designated areas.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Insurance Agent
Florida Blue
Jacksonville
09.2016 - 03.2017
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
House Team Leader
Charles Lea Center
Spartanburg
09.2007 - 09.2016
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
Education
GED -
Spartanburg High
Spartanburg, SC05-2005
Skills
- Patient monitoring
- Electronic health records
- Vital signs assessment
- Patient care documentation
- Emergency response
- Patient transportation
- EKGS
- Conflict resolution
- Customer service
- Critical thinking
- Team collaboration
- Time management
Certification
BLS/CPR January 2025
Certified Nursing Assistant 2010
Timeline
CNA
Concierge Care
12.2020 - Current
ER Technician
Wolfson Children's Hospital South
03.2018 - Current
Associate Care Provider
Baptist Medical Center
03.2017 - 03.2018
Insurance Agent
Florida Blue
09.2016 - 03.2017
House Team Leader
Charles Lea Center
09.2007 - 09.2016
GED -
Spartanburg High
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