Open To Work
Hi, I’m
Jacqueline Browm
Certified Nurse Assistant
Stockton,CA
Work Preference
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
17
years of professional experience
20
Certification
2
years of post-secondary education
Work History
Comfort Keepers Home Care
CNA
09.2025 - Current
Job overview
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided attentive care to patients, ensuring comfort and safety during daily activities.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Facilitated personal hygiene management, feeding and ambulation.
Lucille Packard Children's Hospital
CNA
02.2024 - Current
Job overview
- Provided attentive care to patients, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for patients.
- Monitored vital signs, documenting changes accurately for healthcare team review.
- Collaborated with nursing staff to create and implement individualized care plans.
IHSS Public Authority
Care Provider
03.2017 - Current
Job overview
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Walmart
Customer Service Manager
04.2008 - 11.2019
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
BrymanHayward, CA
Certificate from Medical Administration
05.2011
Monticello High SchoolMonticello, NY
High School Diploma
06.1988
Unitek CollegeFremont, CA
License from Nursing
2022 - 2024 (2 education.years_Label)
Skills
- Grooming Assistance
- EMR Systems
- Client Requirements
- ADLs Assistance
Certification
- DCA - Direct Care Aide
- PCW - Personal Care Worker
- PCA - Personal Care Aide
Timeline
CNA
Comfort Keepers Home Care
09.2025 - Current
CNA
Lucille Packard Children's Hospital
02.2024 - Current
Unitek College
License from Nursing
2022 - 2024 (2 education.years_Label)
Care Provider
IHSS Public Authority
03.2017 - Current
Customer Service Manager
Walmart
04.2008 - 11.2019
Bryman
Certificate from Medical Administration
Monticello High School
High School Diploma