Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Jacqueline Brown

Shreveport,Louisiana

Summary

Experienced Event Coordinator with a proven track record in sourcing and managing vendors, facilitating and coordinating a diverse range of events, and cultivating strong professional networks.

Overview

9
9
years of professional experience

Work History

Events Specialist

Shreveport Regional Arts Council
Shreveport, Louisiana
03.2024 - Current
  • Assisted with the coordination of event logistics, including venue selection and vendor contracts.
  • Coordinated with vendors to ensure timely delivery of supplies and services necessary for events.
  • Supervised staff onsite during events, providing guidance when needed.
  • Negotiated contracts with vendors in order to secure the best rates for services provided at events.
  • Oversee the procurement of events permits and alcohol permits for all events
  • Managed and supervised the arts markets, food trucks, and bars for various events
  • Coordinated with vendors on event logistics such as catering, décor, audio and visual equipment, transportation needs.
  • Assisted in creating signage and other printed materials required at the event site.
  • Tracked payments, balances and registrations for various events.
  • Produced contracts and invoices for events and monitored fee collection.
  • Selected chefs or catering companies to prepare food for events.
  • Designed contracts, collected fees and booked venues for events.

Events Manager

Shreveport Regional Arts Council
Shreveport, Louisiana
01.2024 - Current
  • Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
  • Organized and facilitated vendor meetings to ensure successful execution of all events.
  • Coordinated with marketing team for promotional materials for each event.
  • Negotiated contracts with vendors to secure best pricing and services.
  • Managed event staff onsite during each event to ensure smooth operations.
  • Monitored event progress by tracking expenses against budget and adjusting as needed.
  • Provided leadership in managing multiple projects simultaneously under tight deadlines.
  • Oversaw setup, breakdown, and storage of all equipment used for events.
  • Maintained accurate records of all suppliers used for events.
  • Worked closely with caterers, florists, musicians, lighting technicians., ensuring their services were delivered on time according to specifications.
  • Oversee the procurement of event permits and alcohol permits from the City/State for all events at all sites, providing maps, trash plans, security plans, and other detailed information as requested in permit application.
  • Managed arts markets, food truck markets, and bars for all events
  • Managed the entire process of ordering, inventory control, marketing, and sales for event souvenirs.
  • Supervised and maintained appropriate quantity and quality standards of volunteers for event production.
  • Coordinate timely communication of the event plan and flow of event forms to staff for all rentals and SRAC events.
  • Ensured timely payment for all rentals
  • Managed all bookings at the Kallenberg Artist Tower, facilitating reservations through Air BNB and complimentary bookings for artists and guests of the Shreveport Regional Arts Council.

Christmas In The Sky Auction Manager

Shreveport Regional Arts Council
Shreveport, Louisiana
02.2022 - Current
  • Provide weekly reports of donated auction items
  • Organize and label every auction item that was submitted
  • Prepared documents for Christmas In The Sky Management Meetings.
  • Enter every auction item into the database
  • Keep a list if items that have been delivered, picked up, and stored
  • Created Auction Certificates for items in the Christmas In the Sky auction
  • Create and manage a contact sheet for all auction committee members
  • Pre-assign auction items to categories: clothing, jewelry, restaurants,
    trips, etc.
  • Work with Sky Committee to create packages from donated items, and
    organize/produce the Sky Auction Book.
  • Prepare auction committee member folders with all information needed
    to be a successful committee member
  • Manage Auction Item Distribution at night of and after the event.

Customer Relations Representative

Music Mountain Water
Shreveport, Louisiana
07.2020 - 02.2022
  • Provided support and assistance to members with concerns
  • Update members accounts details
  • Manage high call volume with professionalism
  • Processed credit card payments
  • Assist team members with struggling tasks
  • Processed payments from customers using various payment methods including cash, credit cards, checks.
  • Maintained high satisfaction rating with customers by providing exceptional service and support.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.

Assistant Manager

Charming Charlies
Shreveport, Louisiana
01.2018 - 03.2020
  • Coordinated and supervised daily operations of the store.
  • Monitored sales performance and identified areas needing improvement.
  • Assisted in recruiting, training, and developing new team members.
  • Responded promptly to customer inquiries or complaints.
  • Maintained a clean, organized store environment that adhered to safety standards.
  • Conducted regular staff meetings to discuss operational issues or changes.
  • Provided leadership and direction for all retail employees.
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.

Assistant Store Manager

Contagious Curves
Shreveport, Louisiana
02.2015 - 12.2017
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Greeted customers, provided excellent customer service, and answered questions.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Organized merchandise displays to attractively showcase products.
  • Restocked shelves with new merchandise as needed.
  • Informed customers about current sales, promotions, and special offers.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in creating effective window displays that promoted store specials and seasonal collections.
  • Provided assistance to other team members during busy periods or when additional help was required.

Education

Associate of Arts - The Science of Fashion Merchandising

Southern New Hampshire University
Hooksett, NH
05-2015

Skills

  • Managing events start to finish
  • Special events planning
  • Event Planning
  • Vendor Sourcing

Custom

  • Entrepreneur and owner of a boutique specializing in styling women for special occasions and professional events. Passionate about helping clients look and feel their best, offering personalized fashion advice and curated wardrobe selections. Dedicated to enhancing clients confidence and ensuring a memorable shopping experience through exceptional service and attention detail.

Timeline

Events Specialist

Shreveport Regional Arts Council
03.2024 - Current

Events Manager

Shreveport Regional Arts Council
01.2024 - Current

Christmas In The Sky Auction Manager

Shreveport Regional Arts Council
02.2022 - Current

Customer Relations Representative

Music Mountain Water
07.2020 - 02.2022

Assistant Manager

Charming Charlies
01.2018 - 03.2020

Assistant Store Manager

Contagious Curves
02.2015 - 12.2017

Associate of Arts - The Science of Fashion Merchandising

Southern New Hampshire University

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Jacqueline Brown