Summary
Overview
Work History
Education
Skills
Affiliations
Early Career
Timeline
Generic

Jacqueline Burgos

New York City,NY

Summary

Transformational Sales & Strategy Leader with 17+ years of experience driving revenue growth, market expansion, and operational excellence for global media and tech giants (Google, Viacom, Warner Bros., HBO). Expert in architecting Long-Range Plans (LRP) and delivering Annual Operating Plans (AOP) that align complex organizations behind clear financial goals. Proven track record of leveraging advanced data analytics and consumer insights to reverse decline, capture market share, and unlock multi-million dollar opportunities in competitive sectors (CPG, Entertainment). Passionate inclusive leader known for building high-performance teams and guiding C-Suite executives through critical business shifts.

Overview

10
10
years of professional experience

Work History

Senior Sales Executive

Google
New York, NY
10.2022 - Current

Manage a $XXXM+ quarterly book of business for Procter & Gamble, overseeing strategy for Family Care, Feminine Care, and Shave Care.

  • P&L Management & Growth: Lead the strategy for 3 key P&G categories, driving Search & Video growth. Consistent double digit growth quarter over quarter driven by TV share shift and consumer insights to influence strategic shifts.
  • Turnaround Strategy: Revitalized the Shave Care business, reversing a double-digit decline in Search to double-digit growth in Q4’22 by reprioritizing category focus; established category as YouTube first via creative partnership.
  • Strategic Market Expansion: Spearheaded the U.S. Hispanic (USH) market strategy, crafting the business case and presenting to P&G VP+ leadership. Initiative generated $XXXK in incremental quarterly revenue and was scaled across the Americas leadership team as a best-in-class case study.
  • Data-Driven Leadership: Decelerated Search decline from -XX% QoQ to flat by implementing a tiered, data-backed prioritization strategy approved by VP leadership.
  • Team Leadership: Operationalizing inclusion as a growth driver—transforming quarterly planning from a routine process into a strategic incubator powered by diverse team insights
  • Executive Coaching: Mentor senior account managers on business strategy and meeting effectiveness, elevating the team's ability to deliver insights-led presentations.

Senior Strategy & Operations Manager

Google
New York, New York
10.2019 - 09.2022
  • Annual Operating Planning: Orchestrated the strategic planning process of $1B+ partnerships, with senior leaders to develop business plans that aligned agency with aggressive sales growth goals.
  • Operational Excellence: Architected operational rigor for business partners, implementing QBRs, OKR frameworks, and sales management rhythms to ensure accountability and delivery for ~15 sales leaders.
  • Strategic Initiatives: Selected to lead high-impact projects (e.g., USM Strategic Intent, Planner Pilot launch) that evolved business strategies to meet shifting market needs.

Strategy & Operations Manager, Formats & Creative | Dec 2020 – Jun 2021

  • Strategic Governance: Established the first-ever quarterly metrics cadence for Creative Works, providing GTM Executives with a mechanism to quantify the impact of Google creative.
  • Data Enablement: Championed a data-first culture by developing and delivering training on dashboard utilization and data analysis, empowering the creative team to self-service business answers.

Senior Director, Ad Sales Strategy & Chief of Staff

Viacom
New York, New York
03.2016 - 09.2019

Strategic advisor to the Head of Sales for a $4B business with 800+ staff.

  • Business Strategy & Planning: Ad sales strategy leader supporting Head of Sales vision, critical player in quarterly execution.
  • Organizational Transformation: Played a critical role in a major senior management reorganization. Partnered with the CEO’s consultant to restructure the leadership team (reducing direct reports from 12 to 6) and relaunch the sales strategy.
  • Corporate Strategy & Communications: Crafted the internal and external communications strategy for the 800+ person sales organization, ensuring a unified message to clients and the market.
  • Client Engagement: Directed the annual calendar of 8 major sales conferences (e.g., Cannes Lions, CES, Ad Week), defining the strategic positioning and vision presented to clients.

Director, Strategy and Business Development (Comedy Central) | 2014 – 2016

  • Long-Range Planning: Architected a comprehensive 3-Year Long-Range Plan for the multi-million dollar network, identifying and validating key strategic shifts required for sustainable growth.
  • Financial Leadership: Directed the Annual Operating Plan process, overseeing budget presentations for the CEO, Executive Team, and Board of Directors.
  • Business Development: Led deal analysis and execution for new revenue opportunities, expanding the network's commercial footprint.

Education

MBA - General Management

Harvard University
Boston, MA
05-2014

BBA - Accounting, Economics, Latin American Studies

Pace University, Honors College
New York, NY
05-2008

Skills

  • Strategic Planning: Annual Operating Plans (AOP), Long-Range Planning (LRP), Go-to-Market (GTM) Strategy, P&L Management
  • Commercial Leadership: Strategic Sales Operations, Key Account Management, Business Development, Revenue Forecasting
  • Data & Insights: Market Trend Analysis, Customer Segmentation, Data-Driven Storytelling, Performance Metrics & KPIs
  • Growth & Innovation: New Venture Creation, Digital Transformation, Multicultural Marketing (USH), Brand Revitalization

Affiliations

America Succeeds, Board Member (2024 – Present)
Harvard Business School Alumni Board (HBSLAA), Social Impact Chair (2017 – 2020)
National Academy Foundation (NAF), Board Member (2016 – 2019)

Early Career

  • The Raine Group | Summer Associate (MBA Internship) – Merchant Banking
  • Univision | Summer Associate (MBA Internship) – Office of the CEO
  • HBO | Financial Planning & Strategy
  • M.O.V.E. | COO & Co-Founder

Timeline

Senior Sales Executive

Google
10.2022 - Current

Senior Strategy & Operations Manager

Google
10.2019 - 09.2022

Senior Director, Ad Sales Strategy & Chief of Staff

Viacom
03.2016 - 09.2019

MBA - General Management

Harvard University

BBA - Accounting, Economics, Latin American Studies

Pace University, Honors College
Jacqueline Burgos
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