Jacqueline Bush
Mobile
Summary
Dynamic Operational Pharmacy Manager at Walgreen's Pharmacy with expertise in patient education and workflow optimization. Proven track record in enhancing team performance and customer satisfaction while managing pharmacy operations. Skilled in prescription verification and adept at resolving issues through effective communication and analysis, ensuring high-quality patient care.
Overview
12
12
years of professional experience
Work History
Operational Pharmacy Manager
Walgreen's Pharmacy
10.2014 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Solar Technician
Kiewit
06.2014 - 09.2014
- Effectively diagnosed and repaired malfunctions within solar panel systems, restoring optimal functionality.
- Contributed to the company''s reputation for excellence by consistently adhering to deadlines and delivering high-quality solar installation services.
- Maintained a safe working environment by adhering to industry standards and regulations during installations and repairs.
- Assisted in the successful installation of solar energy systems, ensuring proper alignment and secure connections.
Electrical Helper
OCI
09.2013 - 12.2013
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other''s skills and abilities.
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
QC Inspector
Overland Contracting
04.2013 - 07.2013
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
Education
High School Diploma -
Jackson High School
Jackson AlAssociate of Applied Science - Surgical Technology
Coastal Alabama Community College
Thomasville, AL12-2026
OSHA 510 Occupational Safety And Health Standards -
University of Alabama
AL07-2025
Certificate of Technical Studies - Ekg Tech
Coastal Medical Training Institute
Mississippi, AL11-2024
Associate of Science - Pharmacy Technology
Fortis College
Baton Rouge, LA09-2014
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
Timeline
Operational Pharmacy Manager
Walgreen's Pharmacy
10.2014 - Current
Solar Technician
Kiewit
06.2014 - 09.2014
Electrical Helper
OCI
09.2013 - 12.2013
QC Inspector
Overland Contracting
04.2013 - 07.2013
High School Diploma -
Jackson High School
Associate of Applied Science - Surgical Technology
Coastal Alabama Community College
OSHA 510 Occupational Safety And Health Standards -
University of Alabama
Certificate of Technical Studies - Ekg Tech
Coastal Medical Training Institute
Associate of Science - Pharmacy Technology
Fortis College