Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Caldero

Chicago,Illinois

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Supervisor of Maintenance

ParksPlumbing&Sewer
09.2020 - Current
  • Coordinated preventative maintenance schedules
  • Supervise employees and scheduled shifts.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Answered phone calls and responded to customer emails.
  • Knowledge of driver routes, logs, and invoices
  • Excellent computer and software knowledge
  • schedule and route jobs efficiently, but they dispatch the right techs to the right jobs and ensure timely customer communication
  • Communicate with customers to schedule and confirm appointments
  • Maintain accurate records of service calls and work orders

Hotel Front Desk Clerk

Comfort Suites Hotel
08.2014 - 11.2018
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Kept accounts in balance and ran daily reports to verify totals.

Data Entry Clerk

City Of Chicago Elections
09.2009 - 09.2010
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Conducted audits of existing data entry processes.
  • Built and maintained tracking databases for variety of measuring aspects.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Created and maintained data entry logs to track data entry activities.

Education

High School Diploma -

Carl Schurz High
3601 N. Milwaukee
06.2007

Skills

  • Employee Work Scheduling
  • Database Updating
  • Multi-Line Telephone Systems
  • Customer Service
  • Microsoft Office
  • Employee Scheduling
  • Word Processing

Timeline

Supervisor of Maintenance

ParksPlumbing&Sewer
09.2020 - Current

Hotel Front Desk Clerk

Comfort Suites Hotel
08.2014 - 11.2018

Data Entry Clerk

City Of Chicago Elections
09.2009 - 09.2010

High School Diploma -

Carl Schurz High

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Jacqueline Caldero