Jacqueline Campbell
Richton Park,Illinois
Summary
Focused Administrative leader offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency.
Overview
25
25
years of professional experience
Work History
Administrative Coordinator
Femdel, GSA
Chicago, IL
06.2024 - Current
- Executed call management by guiding calls precisely to designated staff.
- Monitored and maintained office supply inventory meticulously.
- Welcomed visitors courteously and guided them to relevant offices.
- Organized timeline tasks for various executives.
- Managed customer queries over phone and email with a professional approach.
- Delivered administrative assistance across multiple organizational departments.
- Assisted in the preparation of reports and other documents as needed.
- Enabled smooth interdepartmental communication through liaison role.
Administrative Support
PRECISE STAFFING, GSA
Chicago, IL
08.2015 - 07.2024
- Delivered exceptional customer service by pleasantly welcoming visitors, answering phone calls, and maintaining the front reception desk. Directed customer communication to the appropriate department personnel.
- Developed administrative processes to achieve organizational objectives, and improve office efficiency.
- Receive and dispatch service requests to the appropriate building services.
- Prepare correspondence to various agencies and building tenants. Open, read, route, and distribute incoming mail or other materials, and answer routine inquiries.
- Operate office equipment, such as fax machines, copiers, or phone systems, and arrange for repairs when the equipment malfunctions.
- Coordinated appointments, meetings, and conferences.
- Monitored office supply inventory and replenishment, and pursued optimal pricing through selected vendors. Process purchase requisitions and invoices.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Provides one-on-one training and orientation to new staff.
Administrative Support
PROSIDIAN CONSULTING, GSA
Chicago, IL
08.2014 - 07.2015
- Delivered exceptional customer service by pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Directed customer communication to appropriate department personnel.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Receive and dispatch service requests to appropriate building services.
- Prepare correspondence to various agencies and building tenants. Open, read, route, and distribute incoming mail or other materials and answer routine inquiries.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Coordinated appointments, meetings and conferences.
- Monitored office supply inventory and replenishment and pursued optimal pricing through selected vendors. Process Purchase Requisitions & invoices.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Provides one-on-one training and orientation to new staff.
- Assisted with basic accounting functions by reconciling petty cash for vending machines.
Administrative Assistant
SAVA SOLUTIONS, GSA
Chicago, IL
04.2011 - 07.2014
- Greet Corporate/Government tenants and clients.
- Utilize office automation to maintain automated databases of administrative information.
- Execute daily typing assignments.
- Responds and provide information to callers and visitors.
- Receive and dispatch service requests to appropriate building services.
- Maintain contractor's employee identification application files. Locate contractors on Central Contractor Registration.
- Prepare correspondence to various agencies and building tenants.
- Process Purchase Requisitions & invoices.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
- Coordinate conference room meetings by maintain scheduling and calendar events.
- Open, read, route, and distribute incoming mail or other materials and answer routine inquiries.
- Conduct searches to find needed information, using such sources as the Internet.
- Order and dispense supplies. Process Purchase Requisitions & invoices.
- Provide training and orientation to new staff.
Administrative Assistant
OPTIMUS MANAGEMENT GROUP, GSA
Chicago, IL
03.2009 - 03.2011
- Received and dispatched service requests to appropriate building services.
- Used computers for various applications, such as database management or word processing.
- Greet visitors, answered callers, and handle their inquiries or direct them to the appropriate persons.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Operate electronic mail systems and coordinate the flow of information, and answer routine inquiries.
Receptionist
EXCEED STAFFING, GSA
Chicago, IL
01.2007 - 03.2009
- Received and dispatched service requests to appropriate building services.
- Used computers for various applications, such as database management or word processing.
- Greet visitors, answered callers, and handle their inquiries or direct them to the appropriate persons.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Operate electronic mail systems and coordinate the flow of information, and answer routine inquiries.
Receptionist
RECANA SOLUTIONS, GSA
Chicago, IL
02.2005 - 01.2007
- Received and dispatched service requests to appropriate building services.
- Used computers for various applications, such as database management or word processing.
- Greet visitors, answered callers, and handle their inquiries or direct them to the appropriate persons.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Operate electronic mail systems and coordinate the flow of information, and answer routine inquiries.
Shift Manager
McDonald's
Matteson, IL
08.2000 - 09.2003
- Directed daily shift operation
- Prepared cash deposits and supervised safe contents during shift
- Performed paperwork required for monetary transactions
- Maintained employee files and records
- Generated crew schedules, tracked time and attendance
- Conducted new employee background and reference checks, and trained crew.
- Enforced crew on all appropriate personnel policies, and labor laws
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Evaluated employee job performance and motivated staff to improve productivity.
Education
MBA - Marketing
Devry Univerity
Tinley Park, ILBBA MANAGEMENT -
Robert Morris College
ASSOCIATE DEGREE - Applied Science/Accounting
Robert Morris College
Skills
- Recordkeeping and bookkeeping
- Scheduling and calendar management
- Database entry
- File and data retrieval systems
- Mail management
- Multi-line phone systems
- Excel spreadsheets
- Editing and proofreading
- Customer relations
Timeline
Administrative Coordinator
Femdel, GSA
06.2024 - Current
Administrative Support
PRECISE STAFFING, GSA
08.2015 - 07.2024
Administrative Support
PROSIDIAN CONSULTING, GSA
08.2014 - 07.2015
Administrative Assistant
SAVA SOLUTIONS, GSA
04.2011 - 07.2014
Administrative Assistant
OPTIMUS MANAGEMENT GROUP, GSA
03.2009 - 03.2011
Receptionist
EXCEED STAFFING, GSA
01.2007 - 03.2009
Receptionist
RECANA SOLUTIONS, GSA
02.2005 - 01.2007
Shift Manager
McDonald's
08.2000 - 09.2003
MBA - Marketing
Devry Univerity
BBA MANAGEMENT -
Robert Morris College
ASSOCIATE DEGREE - Applied Science/Accounting
Robert Morris College
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