Jacqueline Canada
Pineville
Overview
21
21
years of professional experience
Work History
Owner
JMS Management
06.2018 - Current
- Time management
- Payroll
- Hiring
- Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Process paperwork for new employees and enter employee information into the payroll system
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records
Owner
Jc's Hardware
10.2014 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Approved Medication Assistive Personnel
Mullens Manor Assisted Living
07.2011 - 08.2012
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Provided emotional support to residents and their families, establishing trust and maintaining open lines of communication.
- Maintained a safe and clean environment by adhering to infection control protocols and performing routine cleaning tasks.
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Demonstrated strong time management skills while attending multiple patient needs simultaneously during busy shifts.
- Maintained patient confidentiality at all times, ensuring compliance with HIPAA regulations and upholding ethical standards.
- Ensured accurate medication administration by closely following physician orders and maintaining detailed records.
Sales Associate
AT&T
04.2009 - 07.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Assistant Manager
Comfort Inn & Suites
01.2004 - 04.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
General Studies
Wyoming East High School
New Richmond, WV06.2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff hiring
- Human resource management
Timeline
Owner
JMS Management
06.2018 - Current
Owner
Jc's Hardware
10.2014 - 01.2025
Approved Medication Assistive Personnel
Mullens Manor Assisted Living
07.2011 - 08.2012
Sales Associate
AT&T
04.2009 - 07.2011
Assistant Manager
Comfort Inn & Suites
01.2004 - 04.2006
General Studies
Wyoming East High School