Jacqueline Capasso
Jackson ,NJ
Summary
Dedicated Recreation Therapy Aide with experience in therapeutic activities, patient supervision, and behavior management. Expertise in pediatric care, adaptive equipment, and creating supportive environments that enhance patient engagement. Proven ability to develop and implement individualized treatment plans, facilitate group sessions, and evaluate client progress. Committed to improving physical and emotional well-being through effective therapeutic recreation programs and strong collaboration with families.
Overview
34
34
years of professional experience
Work History
Recreation Therapy Assistant
Childrens Specialized Hospital
Toms River, New Jersey
07.2011 - Current
- Assisted pediatric patients with recreation therapy activities at specialized children's hospital
- Supervised children during group activities to maintain safety and engagement
- Documented patient participation and behavior in hospital recreation therapy records
- Prepared therapeutic supplies, equipment, and recreation spaces for daily patient programming
- Planned engaging lessons aligned with school curriculum and classroom goals.
- Delivered instruction using differentiated methods for diverse learner needs.
- Collaborated with school staff on lesson planning and student support.
- Adapted teaching strategies for special education and English learner students.
- Maintained a safe and orderly learning environment for all students.
Photography Manager
Picture People
Freehold, New Jersey
02.2002 - 12.2005
- Directed Picture People portrait studio operations and daily photography workflow.
- Supervised photographers, sales associates, and guest service team members.
- Scheduled photo sessions, staffing coverage, and studio appointments.
- Coached staff on posing, lighting, and guest interaction standards.
- Resolved guest concerns and supported families during portrait sessions.
- Reviewed image quality, retouching, and final print presentation.
- Managed camera equipment, props, backdrops, and studio supplies.
- Enforced Picture People brand standards across photography and sales areas.
Office Manager
Dr. Buenaventure Pelina
Staten Island, New York
08.1992 - 01.2004
- Managed front office operations for Dr. Buenaventure Pelina's clinic.
- Oversaw front desk operations, including greeting visitors and directing inquiries to appropriate personnel. operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered calls and greeted visitors with professional service.
- Scheduled patient appointments and organized daily calendars.
- Coordinated patient records and maintained confidential files.
- Processed billing paperwork and verified insurance details.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients regarding past due payments.
- Maintained filing system for records, correspondence and other documents.
- Ordered office supplies and monitored inventory levels.
- Oversaw inventory management for office supplies to ensure availability and efficiency. and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coordinated scheduling of appointments and meetings to optimize resource allocation. and managed timely and effective allocation of resources and calendars.
- Managed office budget, ensuring effective allocation for inventory, postage, and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supported staff communication and resolved routine office issues.
- Oversaw staff performance and provided guidance to enhance team productivity.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed and implemented office policies and procedures to improve operational efficiency.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Organized company events including holiday parties, team building activities .
- Provided administrative support to the management team including preparing reports and presentations.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Assisted in recruiting, onboarding and training new employees.
- Delegated work to staff, by setting priorities and goals.
Education
High School Diploma -
St Joseph By The Sea
Staten Island, NY06-1990
Liberal Arts
The College of Staten Island
Staten Island, NYSkills
- Recreation programming
- Therapeutic activities
- Recreational therapy techniques
- Activity planning
- Patient supervision
- Special needs experience
- Pediatric care
- Adaptive equipment
- Electronic charting
- Heartsaver CPR AED (CPR AED)
- Time management
- Behavior management
- Team collaboration
- excellent in communication
- Written communication
- Family adaptation
Accomplishments
- 3 time winner of the Tulip award given to the best employee in the Rec department throughout Childrens Specialized Hospital.
- Opal Award winner at the Picture People given to top employees. Only winner from New Jersey throughout the company.
- Jackson Hall of fame winner for all the volunteering I did for the Jackson school districts and bringing in over $400,000. in fundraising profit.
Timeline
Recreation Therapy Assistant
Childrens Specialized Hospital
07.2011 - Current
Photography Manager
Picture People
02.2002 - 12.2005
Office Manager
Dr. Buenaventure Pelina
08.1992 - 01.2004
High School Diploma -
St Joseph By The Sea
Liberal Arts
The College of Staten Island