Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacqueline Capers

Greer,SC

Summary

Articulate, compassionate registered nurse of 7 years with an experienced background in long term care/skilled nursing care, medical surgical, float pool/agency, critical care, home health, hospice care, and case management. Excellent bedside manner, strong patient communication skills, and management skills. Proficient with patient education. Experience with EPIC charting, Cerner, Point of Care, OASIS charting. South Carolina compact nursing license; authorized to work in the US for any employer.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hospice Registered Nurse Case Manager

Gentiva Hospice
07.2023 - Current
  • Provided Nursing care to Hospice patients on an On-Call/after-hours basis
  • Proficient in Hospice admissions, discharges, and death.
  • Responsible for calling the coroner, the funeral home, and making all pertinent arrangements in a transitional time of death.
  • Empathetic and compassionate nursing during grief and transition.
  • Enhanced patient comfort by providing compassionate and individualized care to hospice patients.
  • Improved quality of life for terminally ill patients through personalized pain management plans.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans addressing physical, emotional, and spiritual needs.
  • Educated families on end-of-life care options and provided support during difficult decision-making processes.
  • Ensured seamless transitions between home, hospital, and hospice settings by coordinating services with multiple healthcare providers.
  • Served as a liaison between patients, families, physicians, and other healthcare professionals to ensure continuity of care across all service providers.
  • Provided timely updates on patient progress to case managers and primary physicians for appropriate adjustments in treatment plans.
  • Recognized signs of impending death and implemented appropriate measures to provide comfort during the dying process.
  • Demonstrated cultural competence in delivering care that respected diverse beliefs surrounding end-of-life practices among various populations served.
  • Developed and initiated individualized plan of care and assumed responsibility for ongoing development in partnership with patient, family and caregivers.
  • Reduced hospital readmission rates by providing thorough discharge planning and follow-up care for high-risk patients.
  • Promoted patient autonomy by encouraging self-care strategies and incorporating personal preferences into the plan of care.
  • Maintained accurate documentation of patient status, interventions, and outcomes to inform ongoing treatment decisions.
  • Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.

Agency Registered Nurse

Staffing
04.2020 - 03.2024
  • Worked with multiple nursing staff agencies including Encore Medical Staffing, Simpler Staffing, Advance Medical Staffing, and ShiftKey to fill local needs in skilled nursing facilities and assisted living facilities.
  • Facilities include: Greer Health and Rehabilitation, Physical Wellness and Rehabilitation Center, Cascades-Verdae, Lake Emory Post Acute, Magnolia Manor-Inman, Magnolia Manor- Spartanburg, and Mountain View.
  • Proficient in learning new EMR systems and facility policies.
  • Managed and provided care on multiple units for up to 45 residents.
  • Managed CNA assignments using the rights of delegation and oversaw patient outcomes for each delegation.
  • Applied the nursing process to provide efficient on-going patient care.
  • Coordinated care to ensure that patient care such as medication administration, diagnostic procedures, laboratory results, medical treatment orders, patient appointments, and overall care was executed in a timely and efficient manner.
  • Collaborated with multiple disciplines including other nurses, medical doctors and practioners, aids, social worker, pharmacy, volunteers, dietary, therapy, chaplain, infection control, palliative care, family, housekeeping, and more.
  • Served as a liaison between the residents, administrators, nursing staff, and interdisciplinary team for seamless communication and coordination of care efforts.
  • Assisted in staff training sessions/staff education, sharing expertise in wound management, infection control, and fall prevention techniques.
  • Developed and maintained a rapport with family and patients, providing emotional support during challenging situations and difficult transitions.
  • Accurately provided patient admissions, discharges and transfers as necessitated.
  • Ensured timely documentation of care/proper use of EMR systems.
    Employed time management skills for efficient nursing care.
  • Provided ADL care to residents.
  • Provided IV insertion and maintenance for parental therapies administered in-house.
  • Participated in continuous education initiatives to stay current on the best practices in geriatric nursing care.
  • Mentored new nurses on the team, fostering a supportive learning environment while promoting adherence to established protocols.
  • Timely and accurate documentation in patient charts with data such as medications to keep records current and support accurate treatments.
  • Adhered to JCAHO accreditation standards in addition to facility policies for optimal patient outcomes.

Critical Care Registered Nurse Traveler

Med, Traveler, Regency Hospital Of Select Medical Groups
03.2021 - 03.2023
  • Long Term Acute Care Facility assignment worked through Maxim Staffing, then switched to Loyal Source Staffing
  • Provided critical nursing care with assignments of up to 3-6 patients.
  • Proficiency in COVID experience and post-COVID recovery care.
  • Proficient in chest tube maintenance and chest tube wound care.
  • Proficient in initiating, maintaining, monitoring, and titrating/terminating critical IV drips and medications.
  • Proficient with negative pressure wound therapy, monitoring suction and troubleshooting issues.
  • Proficient with chest tube maintenance and chest tube wound care. Proficient with output and air leaks/when to clamp.
  • Proficient knowledgeable of ventilator settings. Proficient with tracheal suctioning and lavage,
  • Proficient in the utilization of ambu bag on ventilated patients removed from the ventilator.
  • Proficient in sterile tracheostomy care and maintenance, replacing and cleansing inner cannula.
  • Proficient with multiple types of enteral feeding tubes, with knowledge of both bolus feedings and kangaroo pumps as methods of administration.
  • Proficiency with nasogastric tube insertion, maintenance and removal.
  • Feeding tube/enteral maintenance and administration with kangaroo pump and bolus feedings
  • On-going nursing assessment of vital signs, labs and clinical presentation in critically ill patients.

Home Health Hospice Nurse

MSA Hospice
07.2022 - 11.2022
  • Enhanced patient comfort by providing compassionate and individualized care to 6 hospice patients on a daily basis
  • Managed an overall team of 20 hospice patients.
  • Improved quality of life for terminally ill patients through personalized pain management plans.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans addressing physical, emotional, and spiritual needs.
  • Educated families on end-of-life care options and provided support during difficult decision-making processes.
  • Ensured seamless transitions between home, hospital, and hospice settings by coordinating services with multiple healthcare providers.
  • Served as a liaison between patients, families, physicians, and other healthcare professionals to ensure continuity of care across all service providers.
  • Provided timely updates on patient progress to case managers and primary physicians for appropriate adjustments in treatment plans.
  • Recognized signs of impending death and implemented appropriate measures to provide comfort during the dying process.
  • Demonstrated cultural competence in delivering care that respected diverse beliefs surrounding end-of-life practices among various populations served.
  • Developed and initiated individualized plan of care and assumed responsibility for ongoing development in partnership with patient, family and caregivers.
  • Reduced hospital readmission rates by providing thorough discharge planning and follow-up care for high-risk patients.
  • Promoted patient autonomy by encouraging self-care strategies and incorporating personal preferences into the plan of care.
  • Maintained accurate documentation of patient status, interventions, and outcomes to inform ongoing treatment decisions.

RN Case Manager

Rosa's House Of Mercy
07.2021 - 01.2022
  • Managed a caseload of up to 20 participants qualified to receive community long term care waivered services.
  • Connected participants to waivered services such as meals on wheels and other public assistance programs.
  • Proficient knowledge related to DME, ramp installations, and home improvements services covered under community waivers that would keep participants comfortable and in the home as long as possible.
  • Knowledgeable about medicaid requirements in order to qualify for community long term care services.
  • Attended virtual meetings and adhered to protocols in accordance to SC DHHS policies.
  • Utilized interdisciplinary collaborations and made appropriate referrals on behalf of patients.

Registered Nurse Traveler

Atrium Health’s Carolinas Medical Center
12.2020 - 03.2021
  • Level 1 Trauma center Med-Surg/Tele Traveler worked through Advantis Medical Staffing.
  • Gained more in depth COVID experience at the height of the pandemic.
  • Floated to multiple floors such as renal, cardiac, neuro, nephrology, GI, psychiatric, COVID units and more.
  • Quickly learned new a new EMR system (Cerner) and adjusted to floor policies and protocols within a days' notice.
  • Maintained care for up to 7 floor patients.
  • Reading, interpreting, intervening, and reporting cardiac telemetry strips to the appropriate provider.
  • Managed and delegated tasks to nursing aids while overseeing the outcome.
  • Administered enteral, parenteral, and oral medications according to the 10 rights of medication administration.
  • Decreased medication errors by diligently following the 10 rights of medication administration and double-checking orders with pharmacy staff when necessary. Monitored for adverse effects.
  • Competent in IV insertion, IV maintenance, IV med administration and IV removal.
  • Proficiency in PCA pumps Heparin drips, TPN, and other intravenous therapies.
  • Proficient in urinary catheter insertion, maintenance, and removal.
  • Proficiency with nasogastric tube insertion, maintenance and removal.
  • Utilized the nursing process to administer care, adjusting according to ongoing evaluations.
  • Constructed comprehensive nursing care plans and adhered to them in conjunction to medical treatment plans.
  • Maintained accurate EMR's to reflect the most recent patient events of the hour.
  • Reviewing medical orders/treatment and questioning erroneous medical order that could be potentially dangerous to patients.
  • Interdisciplinary collaboration with medical providers, nurses, therapist, pharmacist, chaplain, dietary and external consults.
  • Adhered to best evidence-based practices to provide patient centered, culturally competent care in the clinical setting.
  • Improved patient satisfaction scores and HCAHPS by consistently providing compassionate, empathetic, and culturally sensitive care.
  • Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
  • Maintained up-to-date credentials such as ACLS, BLS, NIHSS, to maintain medical readiness for patient readiness.
  • Proficiently identifying patient decline, intervening via rapid responses or code to stabilize and/or resuscitate patients. Documentation during codes.

Medical Surgical Registered Nurse

Greer Memorial Hospital
03.2018 - 03.2020
  • Excelled in COVID care protocols in the height of the COVID pandemic.
  • Maintained care for up to 6 floor patients with "inpatient" status.
  • Maintained care of up to 10 floor patients with "observation" status while delegating tasks to both the LPN and CNA
  • Managed and delegated tasks to nursing aids while overseeing the outcome.
  • Exposure to critical care experience via cross training in the ICU.
  • Administered enteral, parenteral, and oral medications according to the 10 rights of medication administration.
  • Decreased medication errors by diligently following the 10 rights of medication administration and double-checking orders with pharmacy staff when necessary. Monitored for adverse effects.
  • Competent in IV insertion, IV maintenance, IV med administration and IV removal.
  • Proficiency in PCA pumps Heparin drips, TPN, and other intravenous therapies.
  • Proficient in urinary catheter insertion, maintenance, and removal.
  • Proficiency with nasogastric tube insertion, maintenance and removal.
  • Utilized the nursing process to administer care, adjusting according to ongoing evaluations.
  • Constructed comprehensive nursing care plans and adhered to them in conjunction to medical treatment plans.
  • Maintained accurate EMR's to reflect the most recent patient events of the hour.
  • Reviewing medical orders/treatment and questioning erroneous medical order that could be potentially dangerous to patients.
  • Interdisciplinary collaboration with medical providers, nurses, therapist, pharmacist, chaplain, dietary and external consults.
  • Adhered to best evidence-based practices to provide patient centered, culturally competent care in the clinical setting.
  • Improved patient satisfaction scores and HCAHPS by consistently providing compassionate, empathetic, and culturally sensitive care.
  • Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
  • Maintained up-to-date credentials such as ACLS, BLS, NIHSS, to maintain medical readiness for patient readiness.
  • Proficiently identifying patient decline, intervening via rapid responses or code to stabilize and/or resuscitate patients. Documentation during codes.

Registered Nurse Supervisor

National HealthCare, NHC
08.2017 - 03.2019
  • Managed and provided care on multiple units for up to 45 residents.
  • Managed CNA assignments using the rights of delegation and oversaw patient outcomes for each delegation.
  • Applied the nursing process to provide efficient on-going patient care.
  • Coordinated care to ensure that patient care such as medication administration, diagnostic procedures, laboratory results, medical treatment orders, patient appointments, and overall care was executed in a timely and efficient manner.
  • Collaborated with multiple disciplines including other nurses, medical doctors and practioners, aids, social worker, pharmacy, volunteers, dietary, therapy, chaplain, infection control, palliative care, family, housekeeping, and more.
  • Served as a liaison between the resident, administration, nursing staff, and interdisciplinary team for seamless communication and coordination of care efforts.
  • Assisted in staff training sessions/staff education, sharing expertise in wound management, infection control, and fall prevention techniques.
  • Developed and maintained a rapport with family and patients, providing emotional support during challenging situations and difficult transitions.
  • Accurately provided patient admissions, discharges and transfers as necessitated.
  • Ensured timely documentation of care/proper use of EMR systems.
  • Employed time management skills for efficient nursing care.
  • Provided ADL care to residents.
  • Provided IV insertion and maintenance for parental therapies administered in-house.
  • Participated in continuous education initiatives to stay current on the best practices in geriatric nursing care.
  • Mentored new nurses on the team, fostering a supportive learning environment while promoting adherence to established protocols.
  • Timely and accurate documentation in patient charts with data such as medications to keep records current and support accurate treatments.
  • Adhered to JCAHO accreditation standards in addition to facility policies for optimal patient outcomes.

Certified Nursing Assistant

Facility, National HealthCare, NHC
08.2016 - 08.2017
  • Supported needs of 20-30 residents during second to third shift hours.
  • Assisted with nursing assessment by collecting vital signs, obtain fluid intake and output, meal percentage documentation.
  • Assisted with Activities of Daily Living such as feeding, bathing, dressing, oral hygiene, and toileting residents.
  • Assisted with skin assessment to minimize skin anomalies turning into pressure wounds.
  • Comfort care and companionship to residents, gentle redirection as needed.
  • Fostering sense of relation and rapport between patient, nursing staff, and family members.
  • Following delegated instructions from nursing; accurate and timely documentation.
  • Hoyer lift/mechanical lift experience; ambulation equipment.
  • Utilizing adequate time management skills to efficiently navigate daily patient care.

Senior Caregiver

Personal Employer
10.2015 - 08.2017
  • This position allowed for nursing studies while simultaneously providing excellent care to patient.
  • Provide total care to quadriplegic bedbound client including turning and repositioning every 2 hours,
  • Provided vigorous and frequent skin monitoring and wound assessment for early intervention and treatment.
  • Provided wound dressing changes via cleansing, measuring and packing tunneled wounds; recording wound measurements for comparative improvement.
  • Provided urinary catheter maintenance and care, monitoring for complications.
  • Provided meal preparations according to enhanced nutritional needs and dietary restrictions and preferences. Total feeder.
  • Assisted patient with total bed-bathing, grooming, dressing, and oral hygiene care, overall total care for all ADL's in private residence.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Provided emotional support for both client and family during difficult times or transitions in care arrangements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Certified Nursing Assistant

Assisted Living Facility, White Oak Manor Of
12.2014 - 12.2015
  • Supported needs of 20-30 residents during second to third shift hours.
  • Assisted with nursing assessment by collecting vital signs, obtain fluid intake and output, meal percentage documentation.
  • Assisted with Activities of Daily Living such as feeding, bathing, dressing, oral hygiene, and toileting residents.
  • Assisted with skin assessment to minimize skin anomalies turning into pressure wounds.
  • Comfort care and companionship to residents, gentle redirection as needed.
  • Fostering sense of relation and rapport between patient, nursing staff, and family members.
  • Following delegated instructions from nursing; accurate and timely documentation.
  • Hoyer lift/mechanical lift experience; ambulation equipment.
  • Utilizing adequate time management skills to efficiently navigate daily patient care.

Production Associate

BMW Manufacturing
10.2013 - 01.2015
  • Assisted in production and quality inspection of BMW car doors for X5, X6, and E71 models.
  • Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques, which became implemented by assembly line.
  • Assembled car doors according to changing work orders of types of door trim, car speakers, colors scheme and accents ordered and specific customer needs.
  • Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
  • Assisted in the development of new products by collaborating closely with design engineers, offering insights from a production perspective.
  • Collaborated with cross-functional teams to address complex challenges, sharing knowledge and expertise to find innovative solutions.
  • Assembled car doors according to changing work orders of the types of door trim, car speakers, colors scheme and accents ordered and specific customer needs.

Certified Nursing Assistant

White Oak Manor
01.2013 - 01.2014
  • Supported needs of 20+ demented residents on long-term care lockdown unit.
  • Assisted with nursing assessment by collecting vital signs, obtain fluid intake and output, meal percentage documentation.
  • Assisted with Activities of Daily Living such as feeding, bathing, dressing, oral hygiene, and toileting residents.
  • Assisted with skin assessment to minimize skin anomalies turning into pressure wounds.
  • Comfort care and companionship to residents, gentle redirection as needed.
  • Fostering sense of relation and rapport between patient, nursing staff, and family members.
  • Following delegated instructions from nursing; accurate and timely documentation.
  • Hoyer lift/mechanical lift experience; ambulation equipment.
  • Utilizing adequate time management skills to efficiently navigate daily patient care.

Caregiver

Autism One-On-One
03.2011 - 10.2013
  • Provided companionship care to autistic client in the form of activities such as reading, puzzles, television, etc.
  • Assisted patients with activities of daily living such as bathing assistance, meal preparation, dressing, oral care and medication reminders.
  • Assisted with transportation to medical appointments and daily errands.

Education

Bachelor of Science - Nursing

USC Upstate
Spartanburg, SC
12.2019

Associate of Science - Nursing

Greenville Technical College
Greenville, SC
07.2017

Skills

  • Highly motivated
  • Innovative and creative
  • Articulate
  • Leadership/Management
  • Time-efficient
  • Critical thinking
  • Computer-proficient
  • Expeditious learner
  • Organized and conscientious
  • Chronic Disease Management
  • Case Management
  • Precepting
  • Nursing staff leadership
  • Vaccine administration
  • Unit Administration
  • Wound Care
  • Care Planning
  • Medical assessment
  • Patient Management
  • ADL Assistance
  • Critical Care
  • Medical evaluation
  • Staff Supervision
  • Home care
  • Diabetes and nutrition education
  • Insulin medication assistance
  • Medication Administration
  • Tracheostomy Care
  • Patient Care
  • Intravenous therapy
  • Emotional Intelligence
  • High level of autonomy
  • Hospice philosophy understanding
  • Physical assessments
  • Indirect Patient Care
  • Hospice Care
  • Home Health Care
  • Family Education
  • Advanced Cardiac Life Support (ACLS) certification
  • Long-Term Care
  • Patient Evaluation
  • Home visits
  • Hospice and palliative care

Certification

NIHSS, BLS- Expires April 2024, ACLS- Expires April 2024

Timeline

Hospice Registered Nurse Case Manager

Gentiva Hospice
07.2023 - Current

Home Health Hospice Nurse

MSA Hospice
07.2022 - 11.2022

RN Case Manager

Rosa's House Of Mercy
07.2021 - 01.2022

Critical Care Registered Nurse Traveler

Med, Traveler, Regency Hospital Of Select Medical Groups
03.2021 - 03.2023

Registered Nurse Traveler

Atrium Health’s Carolinas Medical Center
12.2020 - 03.2021

Agency Registered Nurse

Staffing
04.2020 - 03.2024

Medical Surgical Registered Nurse

Greer Memorial Hospital
03.2018 - 03.2020

Registered Nurse Supervisor

National HealthCare, NHC
08.2017 - 03.2019

Certified Nursing Assistant

Facility, National HealthCare, NHC
08.2016 - 08.2017

Senior Caregiver

Personal Employer
10.2015 - 08.2017

Certified Nursing Assistant

Assisted Living Facility, White Oak Manor Of
12.2014 - 12.2015

Production Associate

BMW Manufacturing
10.2013 - 01.2015

Certified Nursing Assistant

White Oak Manor
01.2013 - 01.2014

Caregiver

Autism One-On-One
03.2011 - 10.2013

Bachelor of Science - Nursing

USC Upstate

Associate of Science - Nursing

Greenville Technical College

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Jacqueline Capers