Jacqueline Caraballo
Springfield,MA
Summary
Dynamic professional with extensive experience in personal and patient care at A Caring Nursery Service and Stavros, and proven leadership as Store Manager at Hermano Santiago. Excelled in compassionate caregiving, including House keeping assistance, and demonstrated exceptional skills in team management and sales strategy development, significantly enhancing customer engagement and operational efficiency.
Overview
34
34
years of professional experience
1
1
Certification
Work History
HHA
A Caring Nursery Service
06.2017 - Current
- Provide daily personal care and assistance, including grooming, bathing, and dressing.
- Monitor residents' health conditions and report any changes.
- Offer emotional support and companionship, ensuring residents comfort and dignity.
- Maintain a clean, organized environment, promoting safety and independent living for residents.
PCA
Stavros
12.2016 - 01.2024
- Deliver personal care services, including bathing, grooming, dressing, and mobility support to a home-based patient.
- Track and document the patient's physical and emotional health, reporting any concerns to healthcare professionals.
- Provide companionship and engage the patient in meaningful activities to support emotional well-being.
- Ensure a safe, clean living environment, assisting with light housekeeping and meal preparation.
- Promote the patient's independence and dignity, tailoring care to meet their unique needs and preferences.
Store Manager
Hermano Santiago
11.1990 - 04.2014
- Oversee daily operations of the store, ensuring excellent customer service and maintaining a welcoming atmosphere.
- Manage inventory, including ordering, restocking, and conducting regular audits to minimize shrinkage.
- Hire, train, supervise, and mentor staff, fostering a positive team environment and promoting professional development while handling performance evaluations and terminations as needed.
- Develop and implement sales strategies to drive revenue and increase customer engagement.
- Analyze sales data and customer feedback to identify trends and make informed decisions for store improvements.
- Ensure compliance with company policies and procedures, maintaining a safe and organized environment for both employees and customers.
Education
Associate Degree - Medical Office Administration And Billing
Ponce Paramedical College
Ponce, Puerto Rico10.2000
High School Diploma - Marketing Management
Alfredo M Aguayo
Ponce, Puerto Rico05.1992
Skills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
- Compassionate Caregiving
Certification
HHA
Languages
Spanish
Native or Bilingual
Timeline
HHA
A Caring Nursery Service
06.2017 - Current
PCA
Stavros
12.2016 - 01.2024
Store Manager
Hermano Santiago
11.1990 - 04.2014
Associate Degree - Medical Office Administration And Billing
Ponce Paramedical College
High School Diploma - Marketing Management
Alfredo M Aguayo