Jacqueline Ceithamer
Summary
Driven and resourceful executive administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Offering versatile office management, planning and marketing skills. Dedicated team member with high attention to detail and strong organizational skills. Strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
28
28
years of professional experience
Work History
Paralegal
Knoke & Kind Law Office
01.2024 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Administrative Assistant
Nowlan Law
06.2023 - 01.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Handled day-to-day accounting processes to drive financial accuracy including tracking funds, check writing, preparing deposits, reconciling accounts, maintaining integrity of general ledger and chart of accounts.
- Managed Youth Apprentice Program, and managed special events and projects, on and offsite
- Office management of repairs, cleaning, garbage and exterior of building
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed supplies and placed purchase orders to maintain adequate stock levels.
Marketing Specialist
Federal Industries
10.2017 - 01.2023
- Direct Report to VP of Sales & Marketing, Director of Marketing & Service
- Developed and executed email marketing campaigns, digital marketing campaigns and print campaigns
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Managed large trade shows, such as NAFEM, and NACS including travel.
- Developed marketing campaign for new product line, including brochure, photography, video, mailings, and digital promotions.
- Website development and management, including blog creation, newsletter, etc
- Photo editing, customized product art, brochure development, copy editing, and ad design
Account Manager
RR Donnelly
07.2009 - 10.2017
- Develop strategies for account print layout, print process and spec
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
Liability Claims Manager
Sub-Zero & Wolf Appliance
05.1997 - 06.2009
- Direct report to VP Customer Service, National Customer Service Manager
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Coordinated events and worked on ad hoc projects.
- Worked with senior management to initiate new projects and assist in various processes.
- Appeared on behalf of Sub-Zero in litigation and mediation matters and worked directly with attorneys to settle claims
- Provided reporting and identified potential issues with product quality
Education
Associates Degrees -
Madison Area Technical College
Madison, WISkills
- Communications management
- Business administration
- Scheduling
- Time management
- Master calendar management
- Travel coordination
- Documentation and reporting
- Advanced MS Office Suite
- Self-Motivated
Timeline
Paralegal
Knoke & Kind Law Office
01.2024 - Current
Administrative Assistant
Nowlan Law
06.2023 - 01.2024
Marketing Specialist
Federal Industries
10.2017 - 01.2023
Account Manager
RR Donnelly
07.2009 - 10.2017
Liability Claims Manager
Sub-Zero & Wolf Appliance
05.1997 - 06.2009
Associates Degrees -
Madison Area Technical College