Jacqueline Cittelli
39 Trimble Ave, Clifton,NJ
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress.
Overview
29
29
years of professional experience
Work History
Teacher's Assistant
Lightbridge Academy
04.2022 - 09.2025
- Assembled instructional materials for children's projects and play-time.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Supervised children and participated with children in activities.
- Wiped down desks and gave students hand sanitizer to avoid germ spread.
- Assisted in developing and implementing age-appropriate lesson plans.
- Supported daily classroom activities, fostering a positive learning environment.
- Collaborated with lead teachers to assess individual student needs and progress.
- Organized educational materials and resources for classroom activities.
- Implemented health and safety protocols during daily routines and activities.
- Communicated effectively with parents regarding children's development and behavior.
Receptionist
Garden State Pain Management
01.2004 - 07.2021
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected co-pays fees and any other payments.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed patient referrals to other medical specialists.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Updated patient information in the computer and charts.
- Helped the doctor and patient with translation.
- Surgical Center bookings for patients procedures dates.
Receptionist
Andron Medical Associates
06.2003 - 08.2003
- Greeted guests at front desk.
- Filed charts.
- Answer telephone calls, gave out appointments.
- update patients information in the computer and charts.
Sales Clerk
Annie Sez
06.2000 - 12.2001
- Sales
- Customer assistance
- Cashier
- Stock Merchandise
Medical Secretary
Dr. Gabriel Colon, O.D, P.A
09.1996 - 06.1998
- Maintained current and accurate medical records for patients.
- File documents.
- Answer telephones.
- Update patient information in the computer.
- Glaucoma screening, visual acuity tests.
- Prepare patient for exam by physician.
Education
High School Diploma - Medical Assisting
Berdan Institute
Totowa, NJGED -
Passaic High School
Passaic, NJSkills
- Office organization
- Time management
- Appointment Scheduling
- Computer skills
- Reminder calls
- Teacher Support and Collaboration
- Classroom Maintenance and Inventory
- Supervising Classroom Activities
- Cleaning and sanitizing
- Student engagement
- Classroom preparation and maintenance
- Student supervision
- Reading and writing support
- CPR and first aid
Timeline
Teacher's Assistant
Lightbridge Academy
04.2022 - 09.2025
Receptionist
Garden State Pain Management
01.2004 - 07.2021
Receptionist
Andron Medical Associates
06.2003 - 08.2003
Sales Clerk
Annie Sez
06.2000 - 12.2001
Medical Secretary
Dr. Gabriel Colon, O.D, P.A
09.1996 - 06.1998
GED -
Passaic High School
High School Diploma - Medical Assisting
Berdan Institute