Jacqueline Como
Milford,PA
Summary
Adept at ensuring guest safety and satisfaction, I honed my first responder skills and problem-solving abilities at Hemlock Farms Community Association. With a background in both lifeguarding and hospitality, I excel in high-pressure environments, demonstrating leadership and effective communication. My commitment to cleanliness and professional service has consistently enhanced customer experiences.
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Lifeguard
Hemlock Farms Community Association
09.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
Lifeguard
Gold Key Lake Rec and Beach
05.2023 - 08.2023
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
Waitress Trainee
Pies On
08.2021 - 09.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
Waitress Trainee
Jimmys Pizzeria
06.2021 - 08.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
No Degree -
Delaware Valley School District
236 209 US-6 Milford, PA 1833706.2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Table Setting
- Cleanliness
- Professional Appearance
Timeline
Lifeguard
Hemlock Farms Community Association
09.2023 - Current
Lifeguard
Gold Key Lake Rec and Beach
05.2023 - 08.2023
Waitress Trainee
Pies On
08.2021 - 09.2021
Waitress Trainee
Jimmys Pizzeria
06.2021 - 08.2021
No Degree -
Delaware Valley School District
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