Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Quote
Software
Languages
Interests
Timeline
OperationsManager
Jacqueline Conry-Garrett

Jacqueline Conry-Garrett

Parkville,MD

Summary

With a diverse background across multiple industries, I have honed the ability to swiftly adapt to new environments and responsibilities. This adaptability has provided me with a unique perspective on emerging technologies, enabling seamless integration into my skill set. Over the past year, I have actively incorporated artificial intelligence into my creative projects, culminating in the establishment of an online store featuring AI-enhanced designs. To further align my creative and analytical interests, I am currently pursuing IBM certifications that merge AI with data analytics and science, reflecting a natural progression of my skills and passions.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Finance Manager

Fredericksburg Kia/Safford Kia
06.2014 - 02.2016
  • Reviewing credit applications and interviewing customers before applying for finance (if required) for their purchase or lease, with the appropriate lenders, to secure financing terms and rates.
  • Presenting customers with financing options and securing the sale.
  • Presenting customer with all available, additional products such as GAP and Service Agreements.
  • Completing all legally required documentation to ensure compliance and finalize customer’s purchase of new or used vehicle, or lease of new vehicle.
  • Issuing necessary DMV documents and tags, including any requirements for out-of-state transactions.
  • Nurturing relationships with lenders and third party vendors to ensure best possible products and financing terms for customers.
  • Duties also extended to learning to use new digital desktop pads (DocuPads), and providing support to other finance managers.

Finance Manager/BDC Director

Ulitmate Buick GMC & Subaru
08.2013 - 05.2014
  • Finance Manager for both dealerships. Responsibilities extended to handling documents for all purchases and leases, and associated administrative tasks, such as maintenance of daily logs and provision of weekly and monthly management reports.
  • Jan 2014 offered new position as Director of Business Development Center (BDC).
  • Managed the BDC Manager and sales staff, implementing processes to transform internet leads into appointments and potential sales. Exceeded expectations of 25% of all vehicle sales from the BDC, as well as top CSI ratings in the second month.
  • Oversaw operation of the Lead Management Tools, designed new templates and campaigns, and researched trends and competitors, ensuring dealerships remained competitive and sales targets where met.
  • Maintained weekly and monthly management reports to track progress of the department, identify areas requiring attention and developing strategies for improvement.
  • Ensure the maintenance of relevant industry certifications and required procedures to maintain and maximize sales leads through several buying programs.

Sales Consultant/Assistant Finance Manager

Rosner Toyota
09.2012 - 08.2013
  • Hired as New Car Sales Consultant and after 6 months promoted to Assistant Finance Manager.
  • Completed paperwork for predominantly cash purchases of new and used vehicles, as well as overflow e-contract purchases and leases.
  • Supported the finance team by communicating with lenders and customers to ensure that contract issues were quickly resolved and deals were packaged for lenders. Assured legal compliance and expediency through the accounting department, securing quick financing of deals and improving cash flow for the dealership.
  • Managed the return of leased vehicles - communicating with Toyota Financial and third-party inspectors to ensure returned vehicles were quickly processed and collected.

Free-lance Graphic and Web Designer

Self Employed
05.1998 - 12.2011
  • Designed business cards, letterheads, brochures and other literature for local businesses.
  • Developed websites for several businesses and organizations, including The Hermanus Montessori School, various B&B's, and largest project was the design and one year’s maintenance, of the website for The South African National Quilt Festival 2011.
  • Coordinated copywriting and designed images to craft website content.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.

Temporary/Contract Staff

Emmanuals Employment Agency & Kelly Personnel
01.1996 - 04.1997
  • Worked several short-term positions, completing predominantly accounting and internal auditing assignments.
  • Longest assignment (1 year) for Electrolux South Africa as an internal auditor.

Articled Clerk

BDO Spencer Steward
12.1993 - 12.1995
  • Articles backdated to 1 Dec 1993, due to an assignment for the Auditing Department, at
    Babcocks Africa. Assisted audit team by producing tax schedules for submission to the Receiver of Revenue.
  • Continued to work in the IT Department till the end of February 1994, to facilitate the hiring and training of two replacements.
  • Involved in various audits as an auditing clerk, drafting accounting schedules and final auditors' reports.
  • During articles was also involved in various special assignments, which included 9-month secondment to Babcock Africa, to assist as Contracts Manager. Designed invoicing system and management reports, then trained employee to fill position

Secretary/Software & Hardware Support

BDO Spencer Steward
07.1993 - 02.1994
  • Accepted position with BDO Spencer Steward to further my accounting studies. Initially employed in the IT Department, in lieu of joining the Auditing Department.
  • Position included general secretarial duties, as well as, software and hardware support for both clients and staff.
  • Responsibilities included desktop publishing, client liaison and staff training sessions - teaching basic computer skills and use of the newly developed auditing program.

Detors Clerk/Office Assistant

Famtech & Milktek
09.1992 - 04.1993
  • For Famtech, responsibilities included assisting Credit Controller as well as clerical work and data
    capture.
  • For associated company, Milktek, formed in January 1993, involved in all aspects of the business from marketing and advertising, sales and technical back up, to general bookkeeping and office administration. Designed the Milktek logo and business literature, assisted in the formation of closed corporation, drew technical drawings for the factory, organized the office system and bookkeeping, and escorted potential clients to several farms to demonstrate the equipment in use.

Education

High School Diploma -

Kingsmead College
South Africa
12.1987

Associate of Science -

Birnam Business College
South Africa
1991

Some College (No Degree) - Accountancy

Universtity of South Africa
South Africa

Skills

  • Stakeholder management
  • Continuous improvement
  • Verbal and written communication
  • Electronic contracting
  • Customer satisfaction
  • Regulatory compliance
  • Design skills
  • Copywriting, editing, and review
  • Proofreading
  • Auditing & data analysis

Certification

  • IBM Generative AI For Data Analysts
  • IBM Generative AI Essentials fo Data Analysts
  • IBM Generative AI Prompt Engineering Basics
  • IBM Generative AI Introduction & Applications
  • Currently completing IBM Data Science Professional Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home option

Quote

Where there is a will, there is a way! If you don't ask, if you don't try, then you don't have even the possibility of getting! Ask! Try! This too shall pass! It's okay to suck, it's not okay to skip! One step at a time, keep it simple! Big achievements are the result of little steps taken daily!

Software

Microsoft Office

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Interests

Art

Artificial Intelligence

Reading

Timeline

Finance Manager

Fredericksburg Kia/Safford Kia
06.2014 - 02.2016

Finance Manager/BDC Director

Ulitmate Buick GMC & Subaru
08.2013 - 05.2014

Sales Consultant/Assistant Finance Manager

Rosner Toyota
09.2012 - 08.2013

Free-lance Graphic and Web Designer

Self Employed
05.1998 - 12.2011

Temporary/Contract Staff

Emmanuals Employment Agency & Kelly Personnel
01.1996 - 04.1997

Articled Clerk

BDO Spencer Steward
12.1993 - 12.1995

Secretary/Software & Hardware Support

BDO Spencer Steward
07.1993 - 02.1994

Detors Clerk/Office Assistant

Famtech & Milktek
09.1992 - 04.1993
  • IBM Generative AI For Data Analysts
  • IBM Generative AI Essentials fo Data Analysts
  • IBM Generative AI Prompt Engineering Basics
  • IBM Generative AI Introduction & Applications
  • Currently completing IBM Data Science Professional Certificate

High School Diploma -

Kingsmead College

Associate of Science -

Birnam Business College

Some College (No Degree) - Accountancy

Universtity of South Africa
Jacqueline Conry-Garrett