Jacqueline Cook
Baltimore,MD
Summary
A Supply Chain Professional with thirty-five years of healthcare experience. Eleven years of management experience with MedStar Health. Assisting with multiple ERP implementations and upgrades. Negotiating contract and non-contract pricing with main vendor during multiple Pricelink periods.
Overview
27
27
years of professional experience
Work History
Supply Chain Information Systems Analyst
MedStar Health
Baltimore, MD
01.2015 - Current
- Maintain PeopleSoft Par locations
- Monitor ASN and resolve errors
- Submit new product requests for item IDs
- Support both Acute and Non-Acute sites
- Run ad hoc queries as requested
- Assist users with PeopleSoft issues
- Lead user requisition training.
Purchasing Manager
MedStar Health
Baltimore, MD
01.2005 - 01.2015
- Supervised up to 16 associates and provided annual reviews
- Coached and monitored all functions related to associates’ performance
- Reviewed daily operations of department with management team weekly
- Assisted in creating training manuals and job aids
- Helped in the hiring process and orientation of new associates
- Assisted in creation of Customer Service Survey
- Created the Materials Management Ticketing Database with the help of IT
- Worked with AP for a smooth P2P process
- Maintained excellent relations and assisted in issue resolution with internal and external customers
- Negotiated contract and non-contract pricing with main vendor during multiple Pricelink periods
- Created ad hoc queries as requested
- Have extensive knowledge of capital and contract procedures.
Supervisor
Computer Science Corporation
Baltimore, MD
01.2004 - 01.2005
- Supervised up to 16 associates and provided annual reviews
- Coached and monitored all functions related to associates’ performance
- Assisted in hiring and orientation of new associates
- Trained staff on new procedures after Lawson Upgrade
- Assisted in revising departmental policy and procedures
- Worked closely with Account Payable to resolve invoice issues.
Support Analyst
Computer Science Corporation
Baltimore, MD
01.2003 - 01.2004
- Maintained the integrity of the ERP system
- Uploaded pricing contracts in system to maintain price accuracy
- Worked with accounts payable to minimize electronic exceptions by monitoring Invoice Exception Report on daily basis
- Assisted in rewriting Lawson manuals for Procurement, Inventory Control, and E-Requisitioning
- Trained Georgetown University Hospital associates on Lawson Applications
- Assisted IS in resolving EDI and Lawson problems as they arose
- Responsible for training new associates on Lawson Applications.
Buyer
Computer Science Corporation
Baltimore, MD
01.1998 - 01.2003
- Worked on both the OR Team and Inventory Team in the preparation of purchase orders
- Verify pricing and availability of goods for delivery
- Ability to work with vendors and colleagues on shipping, receiving and invoicing issues
- Worked closely with Accounts Payable Team to resolve invoice discrepancies
- Maintain excellent customer service relations with vendors and customers
- Excellent communication skills
- Assisted on various projects.
Buyer
Helix Health
01.1997 - 01.1998
- Responsible for processing all orders for Good Samaritan Hospital to include Capital and Maintenance Contracts
- Verify pricing and availability of goods for delivery
- Ability to work with vendors and colleagues on shipping, receiving and invoicing issues
- Maintain excellent customer service relations with vendors and customers.
Education
Associate of Arts in Business Administration - Summa Cum Laude -
Community College of Baltimore County
01.2018
Pharmacy Technician Certification -
Community College of Baltimore County
01.1993
Computer Programming and Computer Operations Certification -
Texas Institute, Inc.
01.1975
Skills
- Technical Support
- Disaster Recovery Planning
Projects
Lawson Upgrades Washington Hospital Center Invoice Reconciliation Georgetown University Hospital Lawson Implementation Washington Hospital Center Lawson Implementation National Rehab Hospital Integration PeopleSoft Phase I Implementation Cardinal Pricelink Lawson Shut Down Pandemic Inventory Bulk Buy Elkridge Relocation Project
Timeline
Supply Chain Information Systems Analyst
MedStar Health
01.2015 - Current
Purchasing Manager
MedStar Health
01.2005 - 01.2015
Supervisor
Computer Science Corporation
01.2004 - 01.2005
Support Analyst
Computer Science Corporation
01.2003 - 01.2004
Buyer
Computer Science Corporation
01.1998 - 01.2003
Buyer
Helix Health
01.1997 - 01.1998
Associate of Arts in Business Administration - Summa Cum Laude -
Community College of Baltimore County
Pharmacy Technician Certification -
Community College of Baltimore County
Computer Programming and Computer Operations Certification -
Texas Institute, Inc.