Jacqueline Cooper

Work History

Mohawk

01.2024 - Current

Teach new team members correct procedures for all areas of operations.
Set positive example for team members by providing high-quality, efficient service.
Maintaine current knowledge of all team position requirements.
Analyze training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Study crew members during work shift to provide feedback and guidance in improving performance.
Documente training and progress on database to enable tracking history and maintain accurate records.
Conducte needs assessments to identify gaps in performance and develop targeted learning solutions.
Provide coaching and mentoring to employees.

Jackson County Board of Education

08.2014 - 08.2023

Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Communicated information to parents to promote good communication and transparency.
Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Developed positive relationships with students, faculty and parents to support continuous rapport and communication.