Jacqueline Copes

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
• Supervised lunchroom and recess activities.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.
• Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
• Enhanced classroom engagement by incorporating hands-on activities and group projects.
• Followed lesson plans designed by absent teachers.
• Enforced school and class rules to maintain order in classroom.
• Implemented classroom management techniques to maintain positive learning environment.
• Utilized variety of instructional strategies to meet individual student needs.
• Assisted students in mastering subject material and preparing for tests.
• Monitored student performance and provided feedback to inform instruction.
• Monitored student behavior and administered discipline as needed.
• Developed creative instructional strategies to keep students engaged and motivated.
• Collaborated with other educators to plan and review instruction.
• Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
• Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
• Researched and selected age-appropriate materials and resources for classroom instruction.
• Developed and implemented behavior management plans for students with challenging behavior.

Cashier,sales associate

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.