JACQUELINE COURVILLE
Moreno Valley,CA
Summary
Highly organized and dependable candidate skilled in managing multiple priorities while maintaining a positive attitude with 7 years of work experience. Demonstrated success in assuming additional responsibilities to achieve team goals. With a strong willingness to contribute and a proactive approach, committed to making a valuable impact within any organization.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Taberna
12.2022 - 12.2024
- Train new employees to become servers/bartenders
- Mix and garnish beverages according to recipe and portion control standards
- Check guests for proper identification, collect payments, stock and maintain the bar
- Serve customers food and drinks at their table or bartop
- Complete opening/closing duties
- Keep track of inventory that needs to be ordered
Inbound Call Center Representative
American Honda Motor
10.2021 - 12.2022
- Answered high volume of calls to offer callers product and service information
- Provide troubleshooting instructions to resolve customer issues
- Deescalate situations with irate customers to encourage future transactions
- Provide customers with product information and answered all inquiries independently
Server/Take-Out
Buca Di Beppo
07.2019 - 03.2020
- Take customer orders and handle payments
- Assisted coworkers when needed during rush hour while still completing my tasks
- Have knowledge of menu, table numbers, and sections per room
- Complete opening and closing duties in a timely manner
- Followed protocol for safe food handling and table/seat cleaning
Education
High School Diploma -
Upland High School
Upland, CA2019
Skills
- Clear and Effective Communication
- Highly Reliable
- Strong multitasking
- Engaging personality
Timeline
Bartender/Server
Taberna
12.2022 - 12.2024
Inbound Call Center Representative
American Honda Motor
10.2021 - 12.2022
Server/Take-Out
Buca Di Beppo
07.2019 - 03.2020
High School Diploma -
Upland High School
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