Jacqueline Cruz
Jackson,NJ
Summary
Skilled in shipping, packing, and freight labeling, complemented by exceptional organizational and communication abilities. Demonstrated success in improving team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Warehouse Worker/ Shipping
Nektova
Lakewood, NJ
08.2022 - 04.2024
- Reviewed sales orders before packing
- Edit orders and confirmed orders
- Create labels for shipping using FedEx,DHL,UPS and USPS
- Computer skills
- Create invoices
- Making tracking reports
- Communicated effectively with team members on matters related to work assignments.
- Packed goods for shipment in accordance with customer instructions.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Booked pickup for packaged and freight
Manager/ Retail
Rainbow Apparel
Lakewood, NJ
07.2016 - 05.2022
- Provided leadership during times of organizational change or crisis situations.
- Completed opening, closing and shift change functions to maintain operational standards each day.
- Cashier
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered calls per shift to assist with customer questions and concerns.
- Completed returns
- Co manager and Store manager
- Made sure all task were complete by the end of the day
Production Worker
Astor Chocolate Corp
Lakewood, NJ
08.2018 - 10.2018
- Sorted product components on work tables to maintain maximum organization and productivity.
- Communicated with team members regarding tasks assigned during shift.
- Identified defective parts or components and removed them from production line.
- Kept operations area neat and orderly to minimize obstacles.
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
Education
Lakewood High School
Lakewood, NJ06.2016
Skills
- Shipping
- Packing
- Leadership and Team Building
- Inventory Counting
- Product Verification
- Freight / shipment Labeling
- Great communicating
- Organizing
Timeline
Warehouse Worker/ Shipping
Nektova
08.2022 - 04.2024
Production Worker
Astor Chocolate Corp
08.2018 - 10.2018
Manager/ Retail
Rainbow Apparel
07.2016 - 05.2022
Lakewood High School