Jacqueline Datka

I am applying for the Patient Service Representative. I am just the person you are looking for. I have phone, customer service, Microsoft, and a little exposure to Epic. I have worked with medical practices, health insurance and Medicare experience (I was the Medicare expert). I met and exceeded my yearly goals with a consistent Above Target rating on my review.

I am a leader and pride myself on treating customers as I want to be treated. I feel good with my ability to help customers. I was a Subject Matter Expert in problem solving processes and procedures to make the customer's experience better and faster. I trained new employees and was a goto on our team for questions.

I am professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

I haven't worked in the last two years due to medical issues, but I am better than ever and looking forward to working for you.