Jacqueline Davis
Converse,TX
Summary
Dynamic Surgical Technologist Student with a background at St. Philip's College, showcasing a blend of technical proficiency in surgical equipment handling and exceptional teamwork. Excelled in optimizing patient recovery processes and maintaining rigorous infection control, contributing to hospital efficiency. Demonstrated critical thinking and a continuous learning attitude, enhancing clinical skills across multiple surgical specialties.
Overview
4
4
years of professional experience
Work History
Surgical Technologist Student
St. Philip's College
08.2023 - Current
- Contributed to hospital efficiency by promptly preparing operating rooms for subsequent surgeries.
- Promoted a positive learning environment for fellow students by sharing knowledge and offering assistance when needed.
- Optimized patient recovery process by providing thorough pre-operative education on expectations, risks, and post-operative care instructions.
- Upheld strict adherence to infection control protocols, minimizing risk of post-surgical complications for patients.
- Supported successful surgeries through proficient handling of surgical instruments, supplies, and equipment during operations.
- Strengthened clinical skills through hands-on experience in multiple surgical specialties such as orthopedics, neurology, and general surgery.
- Exceeded required case numbers needed for graduation with a total of 180.
Customer Service Representative
IBEX Global
11.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Responded to customer requests for products, services, and company information.
CNA
Sagora Senior Living
08.2021 - 11.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for 10-12 residents in assisted living/memory care facility and delivered high-quality support to meet needs.
After-School Teacher
Extreme Martial Arts
11.2020 - 05.2021
- Observed and monitored children's play activities to promote healthy, safe environment for 10-20 children.
- Organized and supervised games and martial arts/gymnastics style recreational activities to promote physical, mental and social development in children.
- Collaborated with fellow teachers to develop interdisciplinary lessons, enriching the overall educational experience for students.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
Education
Associate of Applied Science - Surgical Technology
St. Philip's College
San Antonio, TX08.2024
High School Diploma -
Resolute Academy
Dallas, TX10.2019
Skills
- Continuous Learning Attitude
- Surgical Equipment Handling
- Medical Terminology Familiarity
- Communication and teamwork
- Surgical Instrument Knowledge
- Critical thinking abilities
- Initiative and Proactivity
- Basic Life Support
- Teamwork and Collaboration
- Flexible and Adaptable
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Surgical Technologist Student
St. Philip's College
08.2023 - Current
Customer Service Representative
IBEX Global
11.2021 - 08.2022
CNA
Sagora Senior Living
08.2021 - 11.2021
After-School Teacher
Extreme Martial Arts
11.2020 - 05.2021
Associate of Applied Science - Surgical Technology
St. Philip's College
High School Diploma -
Resolute Academy
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