Helping and meeting people
Jacqueline Dean
Executive Administrative Assistant
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Samaritan Counseling Center of NEGA
- Served as the primary point of contact for facilitating operational and administrative inquiries
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Managed schedules for eight psychotherapists
- Maintained confidentiality of client information and billed for office visits
- Familiar with CPT, ICD-9, and HCPCS coding
- Maintained database of client contact information with accuracy and attention to detail
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Executive Assistant III
Boehringer Ingelheim
5 2008 - Current
- Provided administrative support, training for different departments and cross-site throughout the US
- Utilized strong organizational skills to prioritize tasks efficiently and meet deadlines consistently
- Supported critical global processes related to quality and compliance while interacting across disciplines
- Utilized excellent communication skills to liaise between internal departments, external partners, and clients as needed
- Utilized computer programs such as SAP, IDEA for CON, Learning One Source, TrackWise, InvoiceTrack, DocuSign, Veeva, and other relevant electronic applications
- Executed purchase requisitions in Oracle and WeBuy
- Processed invoices through Catalyst and the IVT Portal
- Managed CAPA grids for CMO audits and Hartz observations
- Handled onboarding and offboarding procedures for new hires and departing employees
- Accountable for archiving, retrieving, and maintaining documents
- Reviewed documents for accuracy and compliance before creating purchase requisitions
- Managed the handling of system complaint processes, including routing complaints and returning samples/documents to the appropriate personnel and manufacturing sites for further evaluation and investigation
- Helped establish systems for tracking progress and providing updates on critical processes
- Collected information to apply for work travel visas and passports
- Provided executive-level administrative support to senior management, including calendar and travel coordination
- Coordinated schedules by booking and canceling meeting venues
- Handled highly confidential information professionally and loyally
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Paralegal
Dean Paralegal Services, LLC
06.2018 - 07.2024
- Assist criminal defense attorneys with investigations, discovery, and trial preparation
- Prepare defendants and witnesses for trial by creating detailed outlines of topics to be presented
- Draft legal documents, file motions with the clerk of courts, interview clients and investigate case facts
- Coordinate case schedules with prosecutors, opposing attorneys, investigators, and witnesses, including requesting calendar dockets and communicating with judges' assistants regarding concerns before or during hearings
- Negotiate with creditors on behalf of consumers to obtain settlements before court proceedings
- Prepare estate planning documents, including wills, trusts, powers of attorney, deed transfers, and other legal documents
- Serve as an insured mobile notary signing agent
- Handled sensitive and proprietary information with discretion and confidentiality
- Maintained contact with clients to ensure all deadlines were met throughout the legal process
- Assisted with trial preparation activities such as document management, witness coordination, and exhibit organization
- Coordinated meetings between attorneys and clients regarding ongoing cases or new business opportunities
- Developed a strong understanding of the legal system, including relevant laws and procedures
- Attended hearings to assist attorneys during court proceedings
- Conducted initial assessment of case referrals received against case acceptance criteria and program priorities
- Assist attorneys with all aspects of case preparation, including personal declarations, intake, lead tracking, and legal research
- Review, edit, and finalize supporting documents
- Communicate with clients to gather necessary information, update them on case progress, and respond to inquiries
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Prepared legal briefs, motions, and pleadings.
Education
BA - Business Administration
Strayer University
Washington, DCAssociate - Science, Medical Office Management
Kaplan University
Certification - Paralegal Studies
University of Georgia
Athens, GASkills
Administration Support
Attorney Support
Gathering and analyzing data
Sharing insights
Teamwork
Independent work
Goal achievement
Positive attitude
Proficient with electronic records databases
Self-motivated
Detail-oriented
E-Filing
DocuSign
Client Communication
Proficiency in MS Office
Notary Signing Agent
Document drafting
Calendar Management
File and Records Management
Legal Research and data collection
Case Management
Legal Compliance
Court Filing
Civil Law
Estate Planning
Corporate Law
Microsoft Word
Microsoft Excel
Certification
Notary Public
References
References available upon request
Timeline
Paralegal
Dean Paralegal Services, LLC
06.2018 - 07.2024
Associate - Science, Medical Office Management
Kaplan University
Certification - Paralegal Studies
University of Georgia
Administrative Assistant
Samaritan Counseling Center of NEGA
Executive Assistant III
Boehringer Ingelheim
5 2008 - Current
BA - Business Administration
Strayer University
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionPaid time offPersonal development programsPaid sick leave401k matchStock Options / Equity / Profit SharingCompany CultureQuote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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